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Black screen with white arrow - Dell Inspiron 530s Desktop Computer

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Step 1: Opening a command promptThis error prevents Windows XP from opening. This problem has to be addressed from a command prompt environment. Use the following steps to open a command prompt environment:

  1. Turn on the PC and press the F8 key repeatedly when the first screen appears.The Windows advanced options menu appears.
  2. Use the Up and Down Arrow and Enter keys to select Return to OS choices .
  3. Select Microsoft Windows Recovery Console .
    NOTE: If "Microsoft Windows XP Recovery Console" is not listed, restart the PC with a Windows XP CD, Recovery Console CD, or Recovery Tools CD in the top CD or DVD drive and open Microsoft Windows Recovery Console. If a Windows XP Setup screen appears when using Recovery Console CD's, press the R key to open the Recovery Console.
    NOTE: If "Microsoft Windows XP Recovery Console" does not list and you do not have a CD with recovery console, try the following:
    1. Turn on the PC, and press the F10 key repeatedly at the first screen.
    2. At the Recovery screen, click Advanced Options .
    3. Press the Alt + D keys at the same time to open a command prompt window and skip to step 5.
  4. When the log in prompt appears, press the number next to the windows version (min int or Windows) and type the log on password. Try pressing Enter if you do not know the password.
  5. At the command prompt, type the following: disk part
  6. Press Enter , do one the following:
    • If a table of volume names appears, remember the drive letter next to the main drive volume name (usually D or H next to HP_PAVILION or PRESARIO) and press the Esc key.
    • If a disk part prompt appears, type list volume , press Enter , remember the drive letter next to the main drive volume name (usually D or H next to HP_PAVILION or PRESARIO), type exit when done, and then press Enter .

    NOTE: If the main drive volume name does not appear in the list, the PC needs to be recovered. For more information, refer to Performing a Full System Recovery in XP .
Step 2: Replacing the file from a backup folderUse the following steps to find and replace the L sass file from the command prompt environment:
  1. Type the following at the command prompt: CD X:\i386 (where X is the main drive letter)
  2. Press the Enter key. If the error The system cannot find the path specified appears, enter the following paths, in order, until the error does not occur:
    • cd X:\Windows\i386 (where X is the main drive letter)
    • cd c:\i386
    • cd c:\Windows\i386
  3. Press the Enter key, and type the following at the command prompt: expand lsass.ex_ X:\windows\system32 (where X is the drive letter)
  4. Press the Enter key, and type the following at the command prompt: cd X:\windows\system32 (where X is the drive letter)
  5. Press the Enter key, and type the following at the command prompt: attrib lsass.exe -r
  6. Press the Enter key, and type the following at the command prompt: rename lsass.exe lsass.bak
  7. Press the Enter key, and type the following at the command prompt: rename lsass.ex_ lsass.exe
  8. Press the Enter key, and type the following at the command prompt: exit
  9. Press Enter and the PC restarts without the error. If the error persists, go to the next step.
Step 3: Recovering the PC If the error still continues, recover the PC .

Please rate me if this solution works for you

Thanks......Have a great time.

Posted on Jul 12, 2010

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