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My mouse and keyboard are connected to my computer but after i did a factory restore they do not work when i am on the desktop

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What operating system? How are they connected, USB?

Open the device manager and see if there are any yellow triangles with !! in them indicating a USB device driver is not installed. If you have an odd USB driver for some reason is not installing with the operating system, you will have to install the driver before you install the operating system...you are given the option at the beginning to load additional drivers. But depending on what operating system you have, you may need to have them on a floppy disk, and if your computer doesn't have one of those drives, you may need an external one. (I have an old one from an old machine that I keep around for this, and I have one of those IDE/USB cables so I can plug it in to the USB port without opening a machine up.)

If you did the restore with a factore restore partition on your hard drive, or a factory restore disk(s) as opposed to an actual windows disk...you may need to find yourself an actual windows disk. If you know someone who has the same version of your operating system who has a disk, they can copy the disk for you. You just need your own key code to install it. You should have a sticker on your computer if you are using the original operating system.

If you need an actual windows disk, I don't know what version you have, but here are a few...

Vista: http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/
(That site actually has all the restore/repair disks, but they are torrent files. If you are not familiar with torrent files, don't use the link.

If you have windows 7, and you have a friend who has a computer with windows 7, they can create one for you by doing this:
2. Open the Control Panel (All Items view), and click on the Backup and Restore icon.
A) Click on the Create a System recovery disc link in the left blue pane. (See screenshot below) The restore/repair disk will not do a complete install, but will fix many issues. I recommend trying this...once you get the disk, boot from it, and get to a command prompt window. Once you get the command prompt window open, type sfc /scannow .....that's with one space after the sfc. This will run the system file checker, and install any files that come with the operating system not installed on your machine. This works for Vista, XP also. Since I don't know what operating system you have, I can't advise you further. Hopefully this will help. Just comment if you need more information, or have more to provide.

Also, you indicated in the topic heading your problem is with barcoade scanner, yet the post indicates it's a mouse & keyboard problem. So if the answer doesn't fit the problem, that's why. More info is nec.

If this post "has" helped, please remember to vote. If you need more info, hold off until we're done.

Posted on Jul 11, 2010

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