Question about Whirlpool Duet GHW9150P Front Load Washer

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Washer stopped mid cycle

My duet stopped mid cycle and the lights are flashing. I canot open the door by pushing the any button for three seconds. I unplugged the machine several times and this did nothing. Now, I have a load of very wet clothes in there that I cannot get out.

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This could be a momentary program glitch. In order to reset the Central Control Unit (CCU), you need to unplug the washer for AT LEAST 30 minutes. This should reset the CCU and allow you to open the washer.


If the door remains locked and still will not open following a CCU reset, the following link explains how you can use the manual release to get the door to open:

http://www.fixya.com/support/r3576511-door_jam_on_kenmore_elite_and_whirlpool_

You may want to try using a wet/dry shop vac to pull a vacuum on the drain hose to try to pull as much of the water (if any) ot of the wash tub BEFORE opening the door.

NOTE: Is your washer displaying any error codes? If so, the error codes are NOT listed in the Owner's Manual. For a complete explanation of all the error codes, each one of these appliances comes with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front feet of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to accurately troubleshoot this problem.

Read through the information provided and let me know if you need further assistance. I hope you find this information helpful.

Posted on Jul 11, 2010

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