Question about Philips GOGEAR SA6045 MP3 Player

1 Answer

Pearl mp3 player

My mp3 player is not working, i read through all the trouble shooting solutions and nothing i did worked. it won't turn on and my computer doesn't even detect i've tried every usb connection and still nothing i even tested the usb drives with my digital camera and it detected that... it was working fine a couple of days ago. i wanted to reformat it and i couldn't even do that.. what do i do when it won't even turn on? and ya i switched batteries just incase... nothing help please

The Philips mp3 player shows that the player is connected to my pc, but I get the message that the USB device is faulty. I cannot switch the mp3 player off or on. I tried the Philips Device Manager to repair the player, but to no avail. Can you please help me?

Thanks,

Linette

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  • Anonymous May 03, 2008

    when i plug my mp3 into the pc it say initializing then it terns off and on again

  • Crazycmb May 17, 2008

    I went to turn my MP3 player on and it turned itself off I tried to repair it and now all it does when I connect it to my computer it flashes between two screens and says Initializing and the GoGear screen. Can someone Please help me

  • Anonymous Sep 05, 2008

    it won't come on

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  • Master
  • 8,596 Answers

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 22, 2008

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Let us know how things work out. Also, sorry to see no one has gotten back to you sooner!

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