Will not drain

Hello,

It's possible that the drain hose or the pump may be clogged. Make sure the tub itself is clear. You can then try removing the drain hose from the machine and see if something is stuck in it.

Also, while the hose is off, look inside where the hose attaches to the machine and see if anything appears to be stuck in the pump. You may have to service the pump as well.

There are 3 places to check:

1. Drain tube
   
2. Drain hose
3. Drain pump

Debris often clogs a line or pump once it works it's way out of clothing. This could be a piece of paper, a crayon, a piece of gum ie. First check where the hose pumps out into the drain tube/line. A clogged line would back up all the way into the washing machine. If this is clear, check the drain hose for debris. Lastly, if the top 2 are clear, it's most likely in the drain pump itself.

Most common causes for a machine that won't drain are:

1. Clogged drain tube
2. Clogged drain hose
3. Clogged drain pump

To diagnose, remove the drain hose from the drain tube and look for water in the tube. A clog will force water back into the machine. If this is clear, some debris could have worked it's way into the drain hose itself. Check this by removing the hose and inspect for a blockage. If both are fine, the problem is most likely in the drain pump. Many times, a piece of paper left in a pocket will work it's way into the drain pump and get lodged.

The LD fault code indicates that the washer took longer than 5 minutes to pump out the water and reset the water level pressure switch. You should be able to press STOP/CANCEL to clear the display.

Check you drain hose for kinks or clogs. You could have a clog or failure in the drain pump that is causing this problem

There's a problem in the drain system. Either the drain hose is clogged/kinked, the drain filter is blocked, or the pump itself is not working. The model number of the machine is not specified and troubleshooting may not be accurate but it may work. The following solution is for a front-loading washing machine.

Check to make sure that the drain hose is not kinked/clogged then remove the screws attaching the bottom flange of the kick panel to the machine cabinet then pull the panel down and off. Once the panel is off, the drain pump assembly can now be accessed. Detach the pump's inlet and outlet hoses then check the hoses for clogs and the pump impeller for damage and blockage. The filter is usually located in the big black hose that runs from the bottom of the tub to the pump. Remove this hose from the tub and clear the filter for any debris that may prevent water from draining out completely.

The may need to be replaced if everything is clear but water still doesn't drain out completely. Verify this condition by putting the machine to drain then keenly observe how the pump sounds while draining. Check the pump wire connections if it doesn't sound running. Indicate the exact and complete model number of the machine, if possible, for us to be able to diagnose the problem accurately should need further help.

Yes and no. The neptunes have always had a bad problem with that. As long as the clothes aren't soaking wet after the spin cycle you should be fine.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

u prop need a new fil valve,, it the part that the hoses connect to on the back of the washer, u can remove the top three screws on back for top and acess the valve. if that valve is defective and not shuttting off then water will continue to enter.. hope this helps

Hello there:
There are several things that could cause this condition a clogged drain hose or a faulty drain pump or the timer it'self is not going into the extraction cycle or a drain solinoid valve that is bad
I would first check the drain hose to ensure that it is clear of any obstructions and if at all possiable remove the drain hose from the machine and check that area realy well, next when the machine is going into the drain cycle listen for the drain pump to kick in if it doesent this may be your problem that the pump itself is not working and needs to be replaced if yo do hear the drain valve click and it is not draining the pump itself may be clogged so in this case you would have to have the pump removed and inspected and repaired if necessary ok
So please check out these things and see if any of these apply ok?
Hope this is very helpful for you
Best regards MIchael

hi
To completely clear any clogs in the washing machine drain, use a pipe auger (snake) through the drain hose and look out for any debris/cloth that might be clogging the hose.
Remove the drain hose from the back of the washing machine. This is normally held in place by a clamp or a couple of screws.
look for any clogging from the orifice which opens up for the drain.
if this doesn't solve the problem, you have to open the machine to look for blockage in the drums, which is better handled by a serviceman.

cheers

I had a similar problem---repairman took off the drain hose and found a curtain tie back stuck in the hose.(washed it two days before, wondered where it went) We were told that small items often float over the top of the tub and clog up the drain hose--he suggested using a small bag to wash socks, hankies ect. This problem cost us $75 to fix, but we could have done it ourselves. Good Luck Jen