Question about Gateway M-7315U Notebook

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Logged into laptop but get blank screen

I turned on my laptop and logged in as usual but now I have a blank screen. I do not see my desktop screen with its icons and picture. What is wrong with it?

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  • nancie1186 Jul 11, 2010

    What does your screen look like? Does it look like your normal background just missing the icons? What operating System is this? Have your icons become Hidden?

  • jlgifford78 Jul 12, 2010

    I turn on my laptop, then Vista asks me for my password. After I log in the Vista screen runs to the welcome screen but does not take me to my desk top with its icons and background. The screen remains black for a for a few seconds then switches to screen saver mode. I've tried rebooting, safe mode then BIOS to repair system. That didn't work. I tried last good configuration and that didn't work either. In safe mode I cannot get connected to the wireless network. I'm thinking my laptop locked me out by either a virus or by inadvertantly setting it to lock mode. What can I do? I want my normal screen back without having to reinstall Vista.

  • jlgifford78 Jul 12, 2010

    My screen is blank, black. Then it switches to screen saver mode. I tried rebooting, then safe mode, took the battery out and the ac then put the ac back and retarted pressing F8 repeatedly. I tried repairing the system through BIOs and the last good config mode but nothing seems to work. I just want to get into my normal desktop but feel I am locked out either by a virus or by accident. Help!

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  • 43 Answers

OK thank you for the information, can you connect this via ethernet?.. Hard wire then get into safe mode with networking, so we can get you onto the internet to run some scans? nancie1186@optonline.net

Posted on Jul 12, 2010

  • nancie1186 Jul 12, 2010

    Sorry that was not a solution, but a request for more info, can you get it to connect via ethernet ?

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