Question about Sony Cyber-Shot DSC-H1 Digital Camera

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Camera will not turn on.

1 camera will not turn on.
2 shuts itself off
3 turns on by itself
4 lens not fully retracting

First started out with having to push the power button multiple times before it would stay on. Now is so bad it will not power up at all. The light comes on when you push the button, but then powers itself off right away.

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Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Jul 11, 2010

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When I turn on my Canon G6 power shot 7.1 megapixels it starts to work and then right when the camera turns on it turns off. I checked the batteries and they were fully charged. After the camera turns


Hi Cayley,

Typically, when an electronic or electro-mechanical device - such as a computer or as in this case - your camera - is powered up; it goes through a "boot up" so to speak. Like your computer, the camera electronics performs some quick, basic checks on the electronic and mechanical systems during the boot up sequence. This often includes checking for the presence of a memory card, battery charge state, connection to a computer via USB cable - and - checking the lens position; and if it can be extended and reversed to a "home" position or not.

Because you're seeing a "lens" message, this is a clue that the camera boot up sequence has detected some sort of problem with the lens. Most often, the problem is tied to the lens not moving or not moving *fully* due to grit or sand lodged between 1) moving parts of the lens or 2) between moving parts of the lens and the stationary parts of the camera body itself. When you turn on the camera, does the lens move in and out - like it did before? If not, that is probably the cause. You can 1) send the camera to be repaired by Canon, 2) have a local repair shop attempt to fix it, 3) replace the camera with new - if it is older than a few years as it may not be worth the cost of investing $$ in old technology - or if this option is your plan, 4) attempt repair yourself. You have nothing to lose - you can try to help the lens extend by pulling while it s"boots" up if it is retracted - or pushing in on it if stuck in an extended position. That is the NORMAL test at boot - to extend then fully retract. You may get it to work, abd save the cost of repair or replacement - or you could damage the mechanism even more.

I hope this helps & good luck!

Mar 24, 2014 | Canon "infrared" Power Shot G6 7.1 Mp...

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When I power up the camera the lens opens and immediately retracts and the camera shuts off. I've attempted to push every button while turning on the camera to no avail. I also held onto the lens when it...


Have you made sure that the batteries are LiIon and fully charged? I had a similar problem with a Kodak Easyshare camera that required the higher voltage LiIon battery pack rather than alkaline AAs which will fit in there but is not exactly right.

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My camera will not stay on is off and stuck with lens out


If the lens doesn't retract on most digital camera the camera also will not turn ON. It is connection or wiring between camera power and camera lens.
What Kodak Rep will ask you to do are:
1. Remove the battery and the memory card of the camera
2. Check if your using a recommended battery and if its new or fully charge. batteries for Z1275 are Ni-MH rechargeable; CRV3 Lithium; 2AA Lithium
3. Insert the batteries back in the camera in correctly
4. Set the camera in Auto mode (its the camera icon on the dialing mode of the camera)
5. Try to turn it ON
If still will not turn ON and the lens will not retract
6. If your using a rechargeable battery Kodak Rep will ask you to charge the battery until its fully charge.
If your using a disposable battery they will ask you to try to use a new battery out from the box.
After all those steps still the camera failed to work, it will be send for repair. The number of the Kodak support line is 1 800 235 6325 (23KODAK)

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Powers on, lens extends, 3 beeps, lens closes, camera turns off


Try doing a couple of things.

1) remove and digital media cards.
2) turn the camera on and delete any pictures that may be stored in the camera memory (not on a removeable card)
3) remove the batteries for 60 seconds
4) replace the batteries without the media card and lay the camera on a flat surface with the lens pointing up (5) The lens should retract.
6) Turn off the camera
7) replace the media card and turn on.

I think the camera was getting hung up on the pictures stored in the camera's memory.

Aug 17, 2009 | Cameras

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I turn camera on. Lens comes out. beep 3 times. turns off.


Everytime I try to turn it on, the lens comes out for about a second, the camera beeps 3 times, the lens retracts and the camera shuts off. The battery is completely charged and the camera is only 4 months old. HELPP :(

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Powershot A640 Could Not Be Powered On, Burnt Smell

My Powershot A640 died during a picture shot, lens remaining open. I thought it may be due to the dead batteries. But after putting new batteries and pushing the on/off button, the on/off indicator blinked once then shut off by itself. After a while, a strange smell came from camera batteries area, and I could feel warm there too. Immediately I took out all the batteries from camera.

When checking the posts here the other day, I tried one solution and got the lens back to close: first took out the memory card from camera, then put the new batteries in; push the on/off button with no memory card. I found the lens retracted a little before camera shut off by itself. I pushed on/off button three times to get the lens fully close. However, the burnt smell came out again. I immediately took out the batteries.
Did I get a short circuit inside? Is there any ways to fix it?

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10 Answers

Problem


I had the same problem and fixed it.
The problem is related to the lens not working properly and jammed up.
When powering on the camera, the focus goes in and out and the lens spin and then the message is displayed to turn camera off.When I turn the camera off, I noticed the lens did not fully hiberate into the camera like it did before the error message.

So to fix the problem I did the following:
Turn the camera on, when the lens extended out, I slightly rotated the outer most lens clockwise and counterclockwise to free the lens from the jammed position.

The error no longer appeared and the camera stayed-on.When I shut the power-off the lens completely hibernated again like normal.

Hope this helps.

Pete

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