Question about SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e260 - Stuck on "Refresh Database" after uploading music

I uploaded a bunch of mp3's to my internal & external memory, and after I unplugged the mp3 player from my computer it did it's normal "refreshing database" thing, but got stuck on "refreshing database" at the VERY LAST BIT of the green bar line. I turned it off after waiting about 30 minutes... tried turning it back on and the same thing. I popped my mini SD out, and tried re-starting the mp3 player, it went straight to my main screen, and it shows NO FILES on my mp3 player at all (when I had originally had around 900+ mp3's on it to begin with before uploading the previous ones just before this weirdness happened.)

First reaction, what the heck happened, and DID I JUST LOSE EVERYTHING??

I plugged my mp3 player back into the computer, opened my files up to see what shows through my PC, and my PC shows all of my files are still on my MP3 player, but somehow they won't show up on my mp3 player to play. I "formatted" my mp3 player, erased everything on the mini sd, and tried re-adding everything again.

Same problem... once again.

I've tried this three times in a row now, have no idea what's going on, and my Sansa is now stuck at that green bar now once again for the 4th time and I need some help here! I know for a fact I have no corrupted files, I have no viruses, and up until yesterday my mp3 player was running smooth as can be!!!

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  • allifink Jul 17, 2008

    same exact thing i formatted it and then its not stuck any more but it sayss i have no music even though the files show up on my computer but i dont want to delete them all i mean is that my only option because theyre not all in the same place it would be impossible to get them all back


2 Answers

Updating the firmware does not erase your songs. I've updated my sansa 2 with the firm ware and my songs are still there

Posted on Aug 23, 2008

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Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:

Posted on May 23, 2008

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For the Element MP3 player, when i plug it in it wont let me upload ANYTHING at all.Its a brand new MP3 and nothing is working. How can i upload the music to it?

Hi, is your MP3 Player having memory card or is internal memory? if you can can locate it on your computer among the MY COMPUTER folder, since is new try to format it drive. after that you can upload files to it.
All the best.

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3 Answers

Stuck on database refresh

1. Try going into recovery mode (turn off the player, put the hold button towards the earphone jack, turn on and hold record button)
2. Plug in the sansa into the computer
3. Open the device (should be called 16MB)
4. Create a folder in the device called "sansa.fmt"
5. Eject and unplug the device
6. Should reformat and it will start back up

Jul 20, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Refresh freeze

hello Mr .
You Can Download Free MP3 From Youtube By This Site :
If you didn't found Your Favorite Music In Youtube Try These Sites : or

Jun 25, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

Database not refreshing, Could not listen the new songs added

go into your menu go into veiw all songs then go to play all

May 06, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa e260 has no space left to write the database info. Vista and also Windows Media Player don't ''see'' any files. I can listen to all the music on the MP3 but I want to delete some and add others.

Same problem delete a couple of songs up to 6 mg or 10 whatever then allow to refresh then download your songs back in the music file. the sansa needs some memory to know it has the sdcard in it...

Go to my computer scroll to sansa and open the media folder and open each sub folder and delete manually then delete the folders themselfs then format a couple of times hope this works
Start over put new songs on it

Apr 19, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 frozen on refresh database

Make sure USB mode is MTP....If this doesn't work make sure that you are connected to a 2.0 USB port....I had to install the update on to my labtop and finally it recognized it and updated

Push the power button in until it turns off then proceed with the above

Apr 11, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

Memory on Sandisk e260R is full how do I empty

Save all the songs you have. Go on to start>computer>look up your device plugged in on bottom?right click>format!

After that you should be clear! GoodLuck

Feb 16, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Internal/External Memory menu? Won't play music?

Pick internal memory unless you have an SD card attached. Then press the "M" button on the side of the player to see if it will change menus.

-Tha Mp3 Doctor

Jan 05, 2009 | RCA Pearl TH1102 MP3 Player

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