Question about SanDisk Sansa e260 MP3 Player
I uploaded a bunch of mp3's to my internal & external memory, and after I unplugged the mp3 player from my computer it did it's normal "refreshing database" thing, but got stuck on "refreshing database" at the VERY LAST BIT of the green bar line. I turned it off after waiting about 30 minutes... tried turning it back on and the same thing. I popped my mini SD out, and tried re-starting the mp3 player, it went straight to my main screen, and it shows NO FILES on my mp3 player at all (when I had originally had around 900+ mp3's on it to begin with before uploading the previous ones just before this weirdness happened.)
First reaction, what the heck happened, and DID I JUST LOSE EVERYTHING??
I plugged my mp3 player back into the computer, opened my files up to see what shows through my PC, and my PC shows all of my files are still on my MP3 player, but somehow they won't show up on my mp3 player to play. I "formatted" my mp3 player, erased everything on the mini sd, and tried re-adding everything again.
Same problem... once again.
I've tried this three times in a row now, have no idea what's going on, and my Sansa is now stuck at that green bar now once again for the 4th time and I need some help here! I know for a fact I have no corrupted files, I have no viruses, and up until yesterday my mp3 player was running smooth as can be!!!
Updating the firmware does not erase your songs. I've updated my sansa 2 with the firm ware and my songs are still there
Posted on Aug 23, 2008
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
Posted on May 23, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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