Question about Canon PIXMA MP600 all-In-One InkJet Printer

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Can't scan on my Canon MP600

The screen tells me to place document on platen glass and puch the diamond button - i do that and nothing happens? I even try holding it and pushing the color button and both otf them - can you help

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  • Anonymous Apr 26, 2008

    I am having the same problem - have reinstalled the driver to no avail - scanner used to work fine.  I'm on a mac.

  • Anonymous Apr 27, 2008

    Same issue, use to work fine. Printing/copying is fine but scanning doesn't.

  • pm43 Jul 16, 2008

    My scan used to work fine but has now suddenly stopped working - pushed start button both black and colour all to no avail!

  • rthibode Sep 30, 2008

    Same problem on my mac. As far as I know it has never worked.

  • joeshek Nov 21, 2008

    I have same problem from MP600 to Imac with Leopard - eventually works but takes up to an hour.

  • Anonymous Dec 02, 2008

    my canon pixma mp600 won't scan to my mac computer but works ok with a pc.

  • akiviker Jan 09, 2009

    Same here - the device used to work just fine, but now doesn't start the scan job WHEN COMMANDED FROM THE SCANNER KEYBOARD. So I'm pretty much 100% sure it has absolutely zero to do with whatever is connected to the other end of the USB cable. Right?
    OK, it's a Vista :-s

  • Anonymous Jan 21, 2009

    Mine won't scan either... 

  • Anonymous Feb 02, 2009

    Vista 32 bit, MP600 printer, have MP nav installed but it says no scanning driver installed, have the scanning driver, don't know where to go

  • Anonymous Mar 10, 2009

    prompts on printer to hit color or back and white button. do so and nothing happens.

  • Lizk6 Mar 11, 2009

    I cannot use my scanner on my MP600 either - used to work perfectly. Have recently upgraded to Office Professional 2007 software...? Read some of the previous solutions on this site. Just reloaded MP Navigator and the MP drivers from the disc that came with printer. Didn't resolve the problem. Have now unplugged printer from USB port hub and plugged directly into PC. Will try Canon site for updated driver and MP Navigator next...

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9 Answers

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What you need to do is go to the Canon driver downloads page and download the MP Navigator. I had the same problem becuse the disc that came with the printer doesn't work with Vista. You have to know which programs to download! You only need the MP Driver and the MP Navigator and all should work!

Posted on Jul 02, 2008

  • Melix Jan 22, 2011

    I was unable to download the MP Driver so I just downloaded the MP Navigator and my scanner is once again scanning!

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I solved this problem by downloading the MP navigator from the canon site: http://software.canon-europe.com/products/0010396.asp. Scroll down and near the bottom you will find the MP navigator, note that you have to download the MP navigator that is compatible with your operating system.

Posted on Oct 26, 2009

  • natedogg1 Aug 15, 2011

    this works great! thank you!!!!!!!!!!!!

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Hi Guys i had the same probs as you lot went to canon site and downloaded the latest mp navigator ver 3.03 installed it reboot job done works great np........... hope this helps it should!!!!!!!!!! great printer and easy ta fill up nice just printed 117 in duplex mode works very well..

Posted on Feb 07, 2009

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Same problem. For no apparent reason, scanner failed to work. I reinstalled via Easy Install from the original Canon disk. Still didn't work. So I looked on printer itself and this is what fixed it:
Go Settings: Device Settings:Reset Setting (Restore Factory Settings). I clicked Yes and now it works.....

Posted on Mar 02, 2010

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My all in one canon MP 600 does not scan

Posted on Apr 27, 2008

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Finally done it  Canon MP Navigator 2.12 is what you need to download (well it worked for me this time!!!!!) Here is the link i think? http://mac.softpedia.com/get/Graphics/Canon-MP-Navigator.shtml
GOOD LUCK

Posted on Jan 05, 2009

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I've had the same problem, downloaded the MP Navigator and didn't work yet. I had the MP connected through a USB switch.
When I connected the MP600 straight to the PC, it worked flawlessly.

I suppose you need USB 2.0 to scan whereas 1.1 is sufficient for printing?

Good luck

Posted on Jul 02, 2008

I have the same problem. Have Windows Vista platform - maybe that's the problem?

Posted on Apr 30, 2008

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I had the same problem.
I solved it by using the CD that came with the printer to install the Canon software in my computer.

Posted on Jan 20, 2009

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Related Questions:

1 Answer

How do you scan?


Hi kebranch,

To scan the documents, pictures etc., This are the step just follow,

1. Scanning using the Operation Panel
2. Load the document on the platen glass or in the ADF.
3. Press the [Scan] button on the machine.
4. Then the machine switches to Scan Mode
6. Press the [Color Start] or [Black Start] button on the machine
7. MP Navigator starts on the connected computer. You can scan in documents placed on the platen glass or in the ADF using MP Navigator.


Hope it helps.

Thank You for using Fixya.

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  1. Place a document face-down on the platen glass.

    (Memo)
    Place a scanning side facing down on the platen glass.
    Align a document with the arrow (the alignment mark), which is at the bottom right corner of the platen glass
    .

  2. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  3. Click 'Scan Photo/Document'.
    The Scan Photo/Document window will be displayed.

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How do use the scan.


Scanning using the Operation Panel

Load the document on the platen glass or in the ADF.

Press the [Scan] button on the machine.

The machine switches to Scan Mode


Press the [Color Start] or [Black Start] button on the machine


MP Navigator starts on the connected computer. You can scan in documents placed on the platen glass or in the ADF using MP Navigator.

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We recently got a new Dell I530 desktop computer that has Windows Vista. Our printer is a Canon MP600 and was working perfectly with the old computer that had Windows XP. But now with the new computer, I...


Here's a link to the download section at Canon for your MP600. Simply choose your Vista version (most likely 32 bit) and download. it.

Atthe same time you'll notice the operating guides are listed below and you can download them as well.

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How does the scan work


open the front cover on the printer ,
u should see a glass ,
place the document/picture , that u r lookin to scan face down ,
then , make sure the little display on the printer says : scan mode 
or should have scan button . 

hit the start or the scan button to start the process ., (ensure u hav the correct printer drivers installed on ur computer ..


for further help ., reply to me . 
gooday .

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Place photo on glass platen, then got to START
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