Question about Xerox DocuColor 12 Color Copier

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Dc12 my dc12 copies good and prints with a black background

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Drum Sensore is dirty
Solution
put out first drum & see up side in near ibt belt one sensore (Small Steel Body ) Clear with Alcahol.

Posted on Aug 23, 2010

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Posted on Jan 02, 2017

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1 Answer

My xerox dc12 is getting a black line through when i have printed over 5 copies what do i need to do


check that stell rod beside of fuser unit has any black toner just clean that toner

Jul 09, 2010 | Xerox DocuColor 12 Printer

1 Answer

Xerox DC12 printing black but copy works fine


Yor probles is caused for a pour conection from the fiery with the printer. Check disconecting and conecting again both conectors printer and scanner

Oct 26, 2009 | Xerox DocuColor 12 Printer

2 Answers

Xerox DC12 gives error 14-372 please HELP!!


ERROR 14-372 ROS MOTOR FAIL , ITS THE MOTOR THAT ROTATES THE POLYGON OF THE LASER BEAM , ITS LOCATED , BELOW THE SCANNER UNIT AND OVER THE COPY/PRINT CTG. 13R557/13R558 . IT CAN BE ONE OF 3 THINGS THE ROS ASSY. (LASER SCANNER UNIT OR ROS) , IOT DRIVE PWB(THE PC BOARD BELOW THE NVM AND IOT-SYS) OR A PROBLEM ON THE WIRING HARNESS / POWER SUPPLY. WE CAN REPAIR THOSE UNITS OR I CAN PROVIDE YOU THE PART NUMBERS IF YOU WANT TO ORDER THEM NEW FROM XEROX . diesco_cxl@hotmail.com

Mar 23, 2009 | Xerox DocuColor 12 Printer

1 Answer

Error 3-380 dc12 system fault any solution


timing patch on ibt dirty....usually! If you take out the copy/print cartridge you will see a black belt at about the 7 o'clock position, its on that. easily fixed your competent with a screwdriver. Let me know if you need more info

Dec 25, 2008 | Xerox DocuColor 12 Color Copier

2 Answers

Printing to a Xerox DC12/DCS50


you can't print via serial to it. You will have to check the settings in your rip to see what the ip address is. Lights will blink all the time to indicate it is on a network, its just not talking to it. Then you go into your add printers section click the + sign and it should come up in there if the ip address is in line with your mac ip

Dec 16, 2008 | Xerox DocuColor 12 Printer

2 Answers

Graininess on xerox dc12 print s


hi i think u took print in low resulution photo. pls check ur phot resulution.

Nov 21, 2008 | Xerox DocuColor 12 Printer

1 Answer

My dc12 print a uniform dotted page


Looks like the printer drivers are 'up the pole'. Try re-installing the printer drivers and send a test page to check.

Hope this helps......

Oct 29, 2008 | Xerox DocuColor 12 Printer

1 Answer

My dc12 don't print good. They print as shadow


If there is a shaddow on the printed documents, then it may be you drum needs replaced in the printer...

Hope this helps.....

Oct 28, 2008 | Xerox DocuColor 12 Printer

2 Answers

I have a xerox dc12 with error message please turn machine off and on again 9-363 have tried several times but no good! what else can I do?


That's a process problem with that machine.
May require a service call .ON and OFF is pretty much all a customer can do and wait for it to setup.
NOTE: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:
  • Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
  • Make extended jobs in groups of 100 by making 100 copies / prints of the black and white job, then allowing the machine to cycle down (return to 'Ready') and making the next 100 copies / prints. Continue in this pattern until the entire black and white job is complete.

Apr 28, 2008 | Xerox DocuColor 12 Printer

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