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Im having a problem getting on to the internet with my emachine d620 it says there is no problem from my router to the computer but it still wont let me on the internet any ideas?

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Boot the PC into "Windows Safe Mode with Networking" and see if you can connect. If you can, download and install the following applications:

  1. Combofix
  2. Malwarebytes
Perform scans on your PC and then boot normally and see if you can connect.

If you are still having problems, it sounds like the networking stack has been corrupted and you may have to do an integrity check of Windows. Have a look at the following link about Scannow SFC.

Posted on Jul 12, 2010

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