Question about Canon iP100 Portable Printer

3 Answers

Orange light keeps coming on and I cannot print anything. It gives an alert on my lap top to say USB non compliant. Canon ip 100 series. A non compliant device is connected to the direct port or bluetooth unit connector. Disconnect the cable from the direct print port or blue tooth unit. It has only happened since my cousin put my camera connection directly into the printer port to print off photos. Now I cannot get the orange light to shut off. I cannot print anything this pops up on my lap top all the time I want to print anything. Very frustrating.Thanks for advice on fixing problem.

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  • miacci Jul 11, 2010

    Hi Steve,
    I tried everything you suggested but the bloody thing still wont print and the orange light is still flashing so I cant print anything! Any other suggestions? THanks

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Hi,
try removing the camera software that was presumably installed.
If not, can you try a System Restore? Sys Restore will restore your laptop to an earlier time. Try a restore date prior to the date the problem first occurred. (Sys Restore in WInXP is accessed thru Start/Accessories/System Tools- Restore dates that you can use will be in BOLD font on the calendar)
Cheers,
Steve

Posted on Jul 11, 2010

Testimonial: "Quick response (I dont think he sleeps!) sound advice that was really helpful."

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  • Steve Jul 11, 2010

    Hi Miacci,
    Can you describe the orange flashing light sequence?

    Not sure if you have the manual but get it here:

    http://support-au.canon.com.au/P/search?...

    Download it, then Install it, open the on-screen manual, and then look under the Troubleshooting section/Orange light flashes - there are 12 different errors dependent on how many orange flashes you get.

    Cheers,
    Steve (Melbourne,Australia)



  • Steve Jul 11, 2010

    Hi again,
    did your cousin install this by chance?:

    http://support-au.canon.com.au/contents/...

    Cheers,
    Steve


  • miacci Jul 12, 2010

    Hi Steve,
    Thanks so much for the advice I did download the manual and I had 9 flashing orange lights and was able to remove the printer software and reload and the problem was fixed. So thanks again for your support I appreciate it.
    Cheers
    Miacci

  • Steve Jul 12, 2010

    Hi again Miacci,
    No worries. Glad to help!
    Feel free to vote for my answer and to add a testimonial to
    my name. :-)
    Cheers,
    Steve


  • Steve Jul 16, 2010

    Hi again Asnish,

    get the manual here:

    http://support-au.canon.com.au/P/search?...


    Install it, go to the Users Guide section, then to Troubleshooting, then the Alarm lamp flashes orange section.



    Nine flashes: No response from connected digital camera or video camcorder. / Connected digital camera or video camcorder is not compatible with this printer. / PictBridge compliant devices are attached to both Direct Print Port and Bluetooth Unit Connector. / Bluetooth units are attached to both Direct Print Port and Bluetooth Unit Connector.



    A communication time out occurs if printing takes a long time or if it takes too much time to send data. This may cancel printing. Disconnect the USB cable connecting the printer and the device, and then reconnect it.



    When printing from a PictBridge compliant device, depending on the model or brand of your device, you may have to select a PictBridge compliant print mode on the device before connecting it to the printer. You may also have to turn on the camera or select Play mode manually after connecting the device to the printer. Perform necessary operations according your device's instruction manual before reconnecting it to the printer.



    Check the device connected to the Direct Print Port or Bluetooth Unit Connector on the printer. PictBridge compliant devices or the optional Bluetooth unit BU-30 can be connected to the printer for direct printing.



    When PictBridge compliant devices are attached to the both Direct Print Port and Bluetooth Unit Connector on the printer, disconnect both PictBridge compliant devices and connect either of the PictBridge compliant devices again.



    When the optional Bluetooth units BU-30 are attached to the both Direct Print Port and Bluetooth Unit Connector on the printer, turn off the printer, and then remove either of the Bluetooth units. For details on how to remove the Bluetooth unit, refer to the Bluetooth Guide on screen manual.



    Good luck,

    Steve

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On my iP100 The orange light blinks continuosly and says ther is a paper feed erro, but I cannot find any paper jammed anywhere...it will not print at all.


Any ideas?

Posted on Jul 20, 2010

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Hi guys i still have the same problem but i can't solve it
the thing is, i didn't attach any camera on it but it the alarm light flashes nine times . and the funny thing is when i attach a camera on the direct print port , it will began to work properly. do u have any idea what will be the problem

Posted on Jul 16, 2010

  • 2 more comments 
  • Steve Jul 16, 2010

    Hi Asnish,
    did you download the manual as per above info?
    http://support-au.canon.com.au/P/search?... iP100

  • Steve Jul 16, 2010

    http://support-au.canon.com.au/P/search?... iP100

  • asnish Jul 20, 2010

    Hi ,

    i had already download and read the manual . but it won't help me

    the manual said to unplug anything on the direct print port

    but i didn't plug anything on it . Besides i changed a pc to check whether it is the PC problem . but still the same error is happening. But when i attach a camera on it , it will began to work properly and when i unplug and restart still the same message appears. do u have any idea what is the problem

  • goonsurfer Mar 30, 2011

    Hi Asnish,
    I have the same problem......called in a repairman who found ink leaking into into both ports shorting things out.
    Now I mop the ink with blotting paper before use...it's a pain....but at least I can now get the machine to work....till I can replace it.

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