Question about RIM BlackBerry Pearl 8100

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I have blackberry 9630 tour trackball is not working upside rest sides its fine please help me out.

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The trackball will move down and to the sides, just not up? Try blowing some compressed air into the gap around the trackball from all sides.

Sometimes the trackball gets sticky from food particles or dirt from your fingers. Wipe it clean with a dry lint-free cloth and see if that makes a difference.

If it still won't go up, there may be dust or dirt particles underneath the trackball. Get a thin strip of paper and try to work it in around the trackball to loosen any dirt or debris. Then blow the compressed air again to remove any dirt found.

Posted on Jul 13, 2010

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NEED HELP SETTING VOICEMAIL.TRACKBALL IS STUCK, GOES LEFT,RIGHT,& DOWN,NO UP.NEED INSTRUCTION MANUAL.


You can download the user manual (as well as other guides) here:

http://docs.blackberry.com/en/smartphone_users/subcategories/?userType=1&category=BlackBerry+Smartphones&subCategory=BlackBerry+Tour+9600+Series


If the trackball won't go in one direction, try putting one drop of denatured alcohol onto the trackball and then moving it all around, that should fix it. If it doesn't, lift the trackball up slightly -- very gently -- with the blade of a small pocket knife and blow compressed air underneath it.

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