Question about HP OfficeJet 6210 All-In-One InkJet Printer

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The color cartridge is not being recognized by the printer the message it gives says remove and check cartridge. It will not recognise an old or new cartridge

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I have the same problem with my color cartridge. I get the same message "Remove and check color cartridge" and I am using genuine HP cartridges. I put a new HP cartridge in and still the same problem.

Posted on Jul 25, 2010

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Is non-original HP cartridge.

Posted on Jul 11, 2010

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1 Answer

I have replaced the color cartridge and now the printer does not recognize color. Can you please help me on this?


Hello

Turn on the printer and check the LCD screen for messages. If your printer isn't recognizing what you know to be a new cartridge, the "Low Ink" warning will still be on the screen. Press the green "OK" button for now--if you want the message to reset later, just open and close the lid.

Try printing a test page. Sometimes the ink cartridge simply has a faulty chip and the printer cannot recognize the ink levels.

Open the lid via the handle under the copying tray and remove the ink cartridge in question. Check the bottom for the plastic tab. This tab must be removed or the printer cannot recognize the cartridge. Sometimes when the tab is pulled off, a small strip remains, and this can interfere with printing. Hold it in good lighting and use your fingernails or a knife to gently pry off any remaining bits of the plastic tab. Replace the cartridge, close the lid, and print a test page.

Call the store or website customer service where you bought the ink if the above steps do not work Tell them what you tried, the exact error message your printer is giving you, and when you bought the ink. If it's within 30 days of purchase, they probably have a return or exchange program.

Oct 04, 2010 | Lexmark Office Equipment & Supplies

1 Answer

Tri colour problembought to refilled cartridges one displays problem other table, is it the refilled cartridges or the printerwrong cartridge 344 not compar


Hello!
When the printer tells you "wrong cartridge", it is because it cannot recognize the cartridge.
Remove the color cartridge and gently wipe the electric contacts on it with a dry cloth. Put the cartridge back in and check for error messages.
If the problem persists, you will need to buy a new color cartridge, because the one you have is damaged- one of the contacts on it has blown, and when you place it in the printer, it won't recognize it, because one of the contacts is missing (that is why some printers give a warning sign "cartridge missing").
Hope that helps!

May 30, 2010 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

Printer won't recognize color cartidge


Did you try another cartridge? Try reinstalling the old cartridge and see if the message is different. If so, replace the cartridge.

Aug 18, 2009 | HP Officejet 7210 All-In-One InkJet...

2 Answers

New color ink cartidge won't work


Did you remove the tape on the bottom of the cartridge before you installed it?

Jun 16, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Printer does not recognize color cartridge for my HP OfficeJet 7410


its a broken spring clip on the side of the ink cartridge.
fixes are here;
http://www.fixyourownprinter.com/forums/inkjet/46650#83
and here;
http://www.fixyourownprinter.com/forums/inkjet/50913#243

hp is supposed to give you a brand new printer for free.

Apr 13, 2009 | HP LaserJet 8150 Printer

1 Answer

Remove and check color cartridge


the problem is the little poorly designed metal thing that is holding up the ink cartridge get's stuck between the cartridge and the printed circuit and it brakes the circuit.must have been some **** drawering on a napkin that came up with that one.wasted a nice unit for that two cent piece of metal.

Jul 23, 2008 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Remove and check color cartridge


I cleaned mine with alcohol and Q-tip and then shook it 25 times to insure that the ink was penetrating the application lines. My hunch is it first got dirty, and then dried up on the exterior prevent additional ink from leaving the cartridge.

May 24, 2008 | HP PSC 1610 All-In-One InkJet Printer

3 Answers

Error message 50c on printer


I had the same error message 50c and "color Ink low". I knew that I still had Black Ink, and that is what I just needed for the moment, so I removed the color Ink cartridge and it started working. You'll get a message 'print cartridge missing' but just press continue.
Hope this helps,
MPTMPeru

Nov 11, 2007 | Dell A940 All-In-One InkJet Printer

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