Question about Bose Cinemate Digital Home Theater System Speaker

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Bose Remote not working

My Bose Remote works everything BUT NOT the Interface did everything unplug, change batteries, etc. nothing
Called Bose that could not help with Troublesooting. Bose stated that I needed to send it in for repairs @ $75.00 + tax & S&H to come well over $100.00 then some. unless someone can tell how to fix the problem.
Seems like it is happing alot with this Product. Bose trying to make more money. was planning on buying the 5 spker system. now not so sure

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  • tonyz Apr 22, 2008

    I have the same problem; my Bose Cinemate remote does not work with the interface, but it works with the TV and DVD. Tried everything, changed batteries but it does not work. Need Help!! Now I cannot use the Cinemate because it won´t turn on without the remote.

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6 Suggested Answers

SOURCE: Bose Cinemate Home Theater

Hello everyone! The Bose interface module is working again. All I did was unplug the power, wait about a minute and then plugged it back in. Whatever it did, it must have reset itself, so now everything is fine.

Posted on Dec 27, 2007

  • 1 Answer

SOURCE: Unit will not power on

Unplugging it (for only a couple of min.) worked for me.  Press AUX, then ON.  Green light came on after I did these steps.

Posted on Jul 04, 2008

  • 19 Answers

SOURCE: remote control codes for a Bose Cinemate

I would contact ur nearest Bose dealer or Contact the company through the website to get a replacement remote, you will of course need the serial number for the product when you contact them, using a universal remote can make things easier but you will not be able to access most of the functions without the original

Posted on Apr 03, 2009

cjackHD
  • 71 Answers

SOURCE: Bose Cinemate green led won't come on.

Do the same thing by unplugging the power, but also unplug the interface module (box with red/green LED light) from the sub woofer / bass module, and wait 30+ seconds. Plug the interface module back in first, and screw it in as tight as possible. Then plug the power back in and try the remote. This should fix your problem. :)
If this doesn't fix it, you will have to purchase/replace this module through Bose. (anywhere from $40-$60 if not under 1-yr warranty.) If you're still under warranty, it's a free replacement.

Posted on Jun 13, 2009

  • 10 Answers

SOURCE: Bose audio input receiver cable 15 pin

You can buy it on ebay but it's cheaper just to make one. If you can solder, all you need is a female 15-pin d-type connector and a bunch of speaker wire. Here is a diagram of the connections.

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Posted on Mar 22, 2010

  • 1 Answer

SOURCE: code for Bose cinemate surround system

We just got a Bose Cinemate system and have the same issue - none of the listed codes for the Synergy V work.

Has anybody got this to work yet?

Posted on May 23, 2010

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1 Answer

I am having a Bose Cinamate Digital Home Theater. Original remote of this was lost and bought a new Bose Solo/cinemate system universal remote. It doesn't function with the interface. Will it real


If you can't get this to work, I suggest you try to return the remote and buy and harmony remote. For me it worked very well with everything including old audio amps and you can configure your own activities.

Oct 20, 2012 | Bose Cinemate Digital Home Theater System...

2 Answers

Bose Cinemate remote stopped working


Ive had the same problem, basically happens anytime we lose power or if it gets unplugged. Great speakers, poor design. Im not having any luck this time. Gonna try leaving it unplugged longer, like days this time. The remote feels like the problem, any button just causes the TV/VCR/AUX/ect row to blink, can't program it or anything. Seems like this is a common problem

Mar 16, 2012 | Bose Cinemate Digital Home Theater System...

3 Answers

Same problem. Bose CineMate light went red and doesn't come back green even if I tried changing batteries and doing 5 step approach mentioned above.


If resetting this system and re-seating the interface (box with light) to the bass module doesn't fix this, you may need a new interface module. This sells for about $40-50 from Bose. If this is under it's 1-yr warranty, they should be able to replace this for free.
So just incase you haven't tried it: 1. Unplug the power cord from the bass module (sub-woofer) along with the interface module and wait at least 30+ seconds. 2. Re-connect the interface first- screw it in as tight as can be. 3. Re-connect the power cord, and try the remote again.
This is really the only solution, and it's exactly what their tech support will have you try. That's the one functionally weak point with that system, that little module needs to be adjusted and re-seated from time to time.

Jun 15, 2009 | Bose Cinemate Digital Home Theater System...

1 Answer

Bose Cinemate green led won't come on.


Do the same thing by unplugging the power, but also unplug the interface module (box with red/green LED light) from the sub woofer / bass module, and wait 30+ seconds. Plug the interface module back in first, and screw it in as tight as possible. Then plug the power back in and try the remote. This should fix your problem. :)
If this doesn't fix it, you will have to purchase/replace this module through Bose. (anywhere from $40-$60 if not under 1-yr warranty.) If you're still under warranty, it's a free replacement.

Jun 08, 2009 | Bose Cinemate Digital Home Theater System...

3 Answers

Bose cinemate will not power on. light stays red?


Make sure your system is not plugged into a surge protector. Sometimes a surge protector will foul the system up, don't know why. lol. I fought with my system for 3 hours trying to get it to work, then moved it from my surge protector to the wall and it came on. If that doesn't work, try disconnecting the receiver module itself, wait 60 sec, then plug it back in. If that still does not solve the problem, I would suggest calling Bose Customer Service..

Jan 25, 2009 | Bose Cinemate Digital Home Theater System...

1 Answer

No green led light on bose cinemate system


I had the problem, after a lightning surge through our house, that destroyed item connected to the telephone lines. The Cinemate interface unit stayed red (powered), but could not get green light to come on, and obviously no audio. Found through Bose tech support that the the units are failing from surges "too often". They are trying to find out why and fix the longterm problem. Tell them you had a power surge (which you likely did), the green light won't come on, but the remote works with TV, etc. They will send a UPS Return Tag for you to send back the small interface unit (only). Upon receipt, they will 2-day air you a new one. It solved the problem.

Jul 13, 2008 | Bose Cinemate Digital Home Theater System...

2 Answers

Unit will not power on


Unplugging it (for only a couple of min.) worked for me.  Press AUX, then ON.  Green light came on after I did these steps.

Jun 28, 2008 | Bose Cinemate Digital Home Theater System...

1 Answer

Interface module will not power on


I did the same and it worked once...spoke to "Phil" at Bose today--5/11/08 and after explaining that this was the second time and second interface mod that is having the same prob...he suggested that it is the bass module. So he emailed me a UPS shipping label to cover the cost of shipping back to MA. I am shipping the bass mod and interface mod. He said they will repair at no cost and re issue another 1 year warranty. info only: I have only had this system since Oct of 2007 and I have had the problem twice. The first solution was for bose to send me an interface mod free of charge due to the fact that the system is still under warranty.

If yous is still under warranty, I suggest you call them...if not, either buy another interface or new brand....I think this is an ongoing problem with the cinemate and THEY have NO solution either.

May 10, 2008 | Bose Cinemate Digital Home Theater System...

3 Answers

Bose Cinemate Home Theater


Hello everyone! The Bose interface module is working again. All I did was unplug the power, wait about a minute and then plugged it back in. Whatever it did, it must have reset itself, so now everything is fine.

Nov 18, 2007 | Bose Cinemate Digital Home Theater System...

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