Question about Microsoft Xbox 360 Console

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Xbox live is not working but mt internet is what is rong with

It was working early today it stoped what do i do

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  • volcompunker Jul 11, 2010

    what color is the power light? and how old is the console?

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Turn off modem/router, wait 10 seconds, turn back on. wait till it is fully on. Try. Also, push in ethernet cables as far as possible on the modem and xbox. If it is wireless, just use first solution.

Posted on Jul 11, 2010

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1 Answer

I have gold membership, trying to buy points for an add on but keep getting the message...cant retreive information from xbox live please try later......why?????


Couple potential reasons:

1- xbox live marketplace is experiencing high volume.

2- Your Internet provider is undergoing maintenance.

3- (OK so a few reasons) your connection is spotty.

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