Question about RTO American Heat Tankless Electric Water Heater

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I have an American Heat adk-1. As of this morning no hot water. Light is on standby. Unit one year old. Is there a reset button to try or any other suggestions?

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You need to get a real tankless water heater, I had one of this brand and what a waste of money, when you call the company they do not speak very good English and if you talk to Richard whom is supposedly the VP he is as dumb as a mule.

Posted on Nov 02, 2010

  • roliva136 Feb 18, 2011

    Unfortunately you must not have spoken to the correct person because we called and spoke to Richard and he has helped me with any issues you may have, it sounds like you may have some other motive for your cooments about American Heat products.

  • WILLIAM PENA Apr 02, 2013

    I HAVE ONE ADK-1 AND THE WATER COMES TOOOOO HOT... I CANT USE COOL WATER IN MY SHOWER... I AM AFRAID IT CAN EXPLODE SOMETIME IN THE FUTURE AS I CAN SEE IN A VIDEO ON YOUTUBE...I WOULD LIKE TO FIX IT... BUT I DO NOT KNOW HOW...

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http://waterheatertimer.org/How-to-fix-water-heater.html
Add a comment and describe water heater in detail. Attach video with clear description.
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Contact American Heat. 888-818-4328
Their support button and link to product manuals and literature seems rather null date 10-14-12 which could indicate a company in transition.
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