Question about SanDisk Sansa e250 MP3 Player

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Cant get computer to recognize the sansa mp3 player device

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Vicegrip
  • 29 Answers

SOURCE: sansa c250 2GB mp3 player

try going to the settings and change the setting from MTP to MSC

Posted on Jan 01, 2008

  • 2 Answers

SOURCE: Why won't my Sansa Media Converter recognize my Sansa e250 Mp3 player?

After spending a couple of months enjoying listening to music on my Sansa e280, I tried to transfer videos to my Sansa e280 last night for the first time. It didn’t work. The Sansa Media Converter didn’t recognize my device (a common issue based on numerous postings I since read). I immediately searched the Internet for solutions for my situation. In the forums I read people suggested several solutions to this issue, ranging from reinstalling Sansa Media Converter to reinstalling Microsoft XP. A number of solutions talked about switching from MTP to MSC mode on my player, but I didn’t even have that menu/option on my player. Wow, I was frustrated. Other postings suggested to read the instruction manual. I did, and that led to further frustration. Like many postings, the manual also referred to the option of switching from MTP to MSC mode, which wasn’t available on my player. I was about to give up but persisted further (what else could I do in the middle of the night? – Rhetorical, please don’t answer.)
After a few hours of reading through message boards and finding nothing but shared frustrations, I turned to SanDisk’s site to see if they had posted any solutions. On their main site I found a forum that had outdated on how to “force” the device into MSC mode. After more looking, I found the REAL solution, which I am now posting everywhere possible to save everyone else who is still confronted with this issue some trouble.
There are only two things you need for the solution:
1) Download the firmware updater from SanDisk: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
2) Download the most recent version of Sansa Media Converter (v. 4.220 at the time I downloaded it):
http://www.sandisk.com/driverdownload/drlogin.asp?driverId=184 (free registration/login required)
First download and install the firmware updater. The installation requires you to start without the device plugged in and then requires you to connect your device via USB to complete the process. When successfully installed, the updater’s icon shows up in the system taskbar (by your clock). Impatiently, I clicked on the icon and selected the option to “Check for updates now.” It worked. I soon received a message that my device firmware was updated and to disconnect the device to complete the process.
The result? I now had the option, “USB Mode” as one of the options under “Settings.” I could now select Auto, MTP, or MSC. I thought that was progress. I then tried transferring files as indicated in other postings, but the videos didn’t appear in the catalog when I tried putting them on using a drag-and-drop transfer method. I then read the new manual I downloaded and read that the ONLY way to transfer videos and images to the device is through Sansa Media Converter.
I then downloaded the Sansa Media Converter software, which was a larger download. Once downloaded, I ran the setup installation process. The process was fairly slow and seemed to be stalled; however, it did succeed.
Of note on the media converter software is that it is now developed by InterVideo, a company that also produces an excellent DVD player that I use on my PC. I plugged in my player, and EVERYTHING worked as expected. I was able to transfer videos without a hitch. The Sansa Media Converter 2 seems to be an excellent piece of software. I am guess that SanDisk ditched the previous media converter software, which was produced by ArcSoft and went with InterVideo. Just for kicks, I visited the InterVideo site and noticed they were recently purchased by Corel.
Additional information: SanDisk apparently launched a new site at http://www.sandisk.com/sansa/ to help people learn more about their MP3 player products and to receive support. The site is extremely easy to use and helpful; however, it’s a Flash application, so I can’t link directly to the Sansa 280e support page, which is the right jumping-off point for all of the information you need. Getting there is easy. Just select “Support > Software and User Manuals” on the home page. On the “software + user manuals” landing page, select “Sansa e200” (all of the e200 series players use the same drivers, firmware, and media converter program, which was another of my concerns last night.) You will be taken to a page with all of the downloads related to the e200 series, which include the links referenced above. The site also includes forums and other support information. I don’t have an answer to why this solution is posted first and foremost on the site, but that’s another issue.

I hope this helps everyone who was experiencing this issue. The product seems to be work well now that these updates have been installed and applied. I can’t explain why SanDisk has forced its customers to go through all of this pain and these maddening gyrations, but I’m glad they have provided solutions that address these issues.

Posted on Feb 23, 2008

kishorechow
  • 74 Answers

SOURCE: sansa clip mp3 player

check drivers in xp or windows
do u have drivers cd ,
download drivers n install it.
ur's kishore chowdary +919441133420

Posted on May 18, 2008

  • 4 Answers

SOURCE: Computer doesn't recognize MP3 player -

I had the same problem, all you have to do is first turn on the Mp3.Then go to settings. Then go down to USB mode. It will probably say, auto detect.But instead scroll down to MSC. If that doesn't work try MTP.

Posted on Jul 15, 2008

  • 758 Answers

SOURCE: Computer doesn't recognize MP3 player -

What I would recommend you to do is to make sure that your device is under MTP mode instead of MSC...to do that go under menu,setting, usb and then there should the two mode listed there...then you want to plug your device in the back of your computer..not in the front..tghat is very important....once you do that..open up your windows media player...click on your start thee sync panel..if your device is recognize properly it will be showing there on the right side..and if its not listed properly, it will say connect a device..if thats the case..click on your start menu right click on computer and then click on propetties, click under hardware and then device manager..your device should be showing there...check under disk drives to see if your device is showing there and if it doesnt you want to right click and hit uninstall...we dont want your device to be under disk drive ..we want it to be under windows portable device...once you uninstall it...go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you
Computerrep

Posted on Jul 18, 2008

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1 Answer

When i plug my sansa media convertor(mp3 player) into the computer it takes forever to load and then it says no device inserted


hello

this is a hardware problem maybe your mp3 will not oscillate thats why you cant get detect or USB recognize in to pc..

Angel
Thanks...

Jul 31, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

No USB mode on my sansa e260


I think this is what you are asking. Forgive me if I didn't understand the question correctly.

Switch on the mp3 player. Select "Settings", scroll to "USB Mode" and make sure that "MSC", not "MTP" is selected.

When you next plug in the USB connector, your PC should recognize the Sansa as a standard USB device.

Apr 07, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Computer cant open sansa clip


Make sure the lock switch isn't engaged.
Double-click My Computer, and see if there is a Sansa icon (some computers will only show it as a removable drive or an MTP device).

If the computer is not recognizing the player:
disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).

-Tha Mp3 Doctor

Feb 28, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Cant put songs on sansa clip mp3 player


Use Windows Media Player to transfer songs to the device.

Dec 29, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

My computer will not recognize my sansa clip ig mp3 player


put it on the hold position and press down the middle button while you plug it in the computer

Dec 19, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Computer doesn't recognize MP3 player -


I had the same problem, all you have to do is first turn on the Mp3.Then go to settings. Then go down to USB mode. It will probably say, auto detect.But instead scroll down to MSC. If that doesn't work try MTP.

Jul 08, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Computer won't read mp3 player


First, reset.
If that fails, then try to download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532
If that still fails, upgrade the firmware from the Sansa website
If that fails, uninstall the software from the installation CD and reinstall it from the Sansa website.

Feb 10, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

My computer doesn't recognize my Sansa E200


Make sure player's usb menu is set to MSC, so computer will recognize it. Not sure why, but sometimes it helps to try another usb port on the computer. Good luck.

Dec 29, 2007 | SanDisk Sansa e200 MP3 Player

5 Answers

Recognise my sansa


to old for vista to recognize

Apr 29, 2007 | SanDisk Sansa m240 MP3 Player

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