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your closed caption is on, this might be set on the cable box or the tv, look in the audio or set menu. If you dont have the remotr you should be able to navigate the menu on the tv with the onset controls
Sorry to tell you but JVC is a well-known un-reliable brand and if it's cheap, probably even worse. U may have screen burn from leaving a games console on while plugged into the tv, even if its not showing the game, it will burn it onto the screen. :(
you have to get into the tv to do the adjustment. take the cover off and then look for the CRT tube and follow the yoke cables that will lead you to the printed circuit. you should see some small tiny knobs there. something like vertical phase or horizantl Phase..you need the verital to adjust the vertical size of the pic..good luck