I thought the black cartridge had a small leak so I put a new cartridge in. the color was very faded although the computer was telling me it was half full. I put a new color cartridge in and the same thing happen. I'm getting a dirty, smudgy, paper with black lines across the full page. I more copies I make the better they get but if it set for an hour I have to start all over again. How can I clean it up. Thx
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I would manually clean out the printhead, I believe for your model it is a separate unit form the ink cartridge. Please follow these steps bellow.
First you will need to remove the cartridges, then remove the printhead assembly then mix some water and isopropyl alcohol in a 50/50 mixture. You can either use a cotton swab to rub the water and alcohol on the printhead or you can soak the inkjet printhead for around 2 to 5 minutes. This should loosen the dried ink. It may take a few attempts and requires patience. Dry it on a folded paper towel and reinstall it. Print a test page to check quality. If the documents are still printing with poor quality, repeat and soak the printheads for longer.
Let me know if that helped. I had the same issue and this resolved it for me.
Everyone will tell you that it's the Imaging Unit - happy to say that's not true. If it was the imaging unit the colors would not come out right either. I bet if you print a test page that all the colors come out fine across the page. It's only the black. Also - if you replace the black toner cartridge, or reinstall your printer and drivers like some people will tell you - still no results. The problem is in the black toner cartridge PATH inside the printer. Something has jammed it up a bit. Try taking out the black cartridge and blowing firmly into the small hole at the bottom of the spout that looks to have a sponge inside. Use a straw and make sure your air blown is dry. Then lightly tap the cartridge a few times. Then use the straw and once again blow very firmly inside the receiving path (inside the printer) for the spout on the cartridge. Make sure you are blowing into the spout path at the bottom - not the gear drive path in the middle - as that will not do any good. Replace the cartridge, warm up and print another black and white page. You should see that the faded out section is gone or diminished in size. If it is not gone, simply repeat the above steps until it is gone. You will see that the faded out strip gets smaller and smaller each time until it's gone. I had to repeat five times, but eventually got it corrected. Now prints like brand new so don't get discouraged. Loki
Here are some HP support links that might be helpful... and a couple questions to consider.
Q: Is your new cartridge one of these listed below?
"The HP Officejet 6100 series and HP Digital Copier Printer 410 products use the print cartridges listed below: * HP 56 black print cartridge * HP 57 tri-color print cartridge * HP 58 photo cartridge (replaces the HP 56 black print cartridge for six-ink photo printing)"
info from: Installing a Print Cartridge http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00004340&lc=en&dlc=en&cc=us&lang=en&rule=12548&product=79477
Is your new cartridge a refilled cartridge? Some times those have special challenges. Has your cartridge been sitting a while in the box, maybe in a warm spot? Some times even new cartridges dry out a little. Was your old cartridge low or completely gone? Just as a test, if you put it back in your printer does the old cartridge work? Any printer error messages? Can you print a test page or an alignment page for your black cartridge?
These might be too many questions but here are some HP support links with some How To information for getting more answers. Please let me know if any of these are helpful.
see also: Slow or No Response from Printer http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=11882&lc=en&dlc=en&cc=us&lang=en&product=79477
Have you tried cleaning the leans at the bottom of the printer? Open the cover, pull out the drum. Under it is a long, narrow piece of glass. If it gets dusty or toner accumulates on it, it will cause streaks in the printing. If this is dirty, take a clean, soft cloth and very gently wipe it off.
The print heads don't appreciate being out of ink so the Brother printer has sensors to prevent that but the tape defeated that prevention. Maybe more cleanings or maybe a cartridge with printhead cleaning solution will help. Otherwise, I fear a new printer.
The imaging bar has speck of dust on it.
Turn printer OFF.
Open the printer.
Pull out the transfer roller. Should have a big green handle. Do not touch the roller.
Look inside for a shiny rectangular block about 5inches x 0.5 inch.
This is the imaging bar. Using a lint free cloth with no chemical and no water, gently wipe this bar to remove any specks of dust/paper specks.
Put roller back.
Close the printer.
Turn printer ON.