Question about Whirlpool Duet GHW9150P Front Load Washer

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How do I get the door unlocked on my duet washer

The door is now open but the black plastic latch is now stuck in the machine the door locked led is lit is there a way to de energize the solenoid so that I can it out to replace it?

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Remove your service panel and get the tech sheet out. Use the tech sheet for diagnostics it might save you some coin.

If you need further help, reach me via phone at

Posted on Jul 11, 2010


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1 Answer

Have front loading Whirlpool Duet Sport washer, have tried to reset by plugging and unplugging electric cord however washer will still not turn on. Door is locked and I cannot get clothes out that are...


To manually open the door on Duet washers, remove the panel below the door (three screws at bottom of machine) then reach inside up by the latch area, there should be a plastic tab hanging down. If you pull that tab down it should unlock your door. This info and the following info is based on the standard whirlpool duet washer, I'm judging that the internals between the regular and the sport are not much different.

Do you mean there's no power to the machine when you say "will not turn on" or do you mean it will not start a cycle. In most cases if you have power to the machine it won't start a cycle until it sees that the door is locked. So if you're having door lock problems one main problem is the CCU board. On this circuit board (inside machine, top, back, plastic case) there are bad solder joints also called cold solder joints where the relays (5 of them) and the spade connectors are supposed to be soldered firmly to the circuit board. The relays and the spade connectors control communications between the CCU and the door lock (and motor control).

The fix is not difficult (if this is the problem) just remove the plastic case with the board in it (it's easier that way) and touch-up those points I mentioned before. If you're not up on soldering techniques just take the board in the case, and this response, to a good appliance repair shop and they should be able to help you out. Good Luck

Mar 30, 2011 | Washing Machines

1 Answer

The door is locked, there is a rug inside. Machine was beeping but I can't open the door. How can I unlock the door?

Unplug the washer. Remove the bottom front panel. Reach upward, inside the panel, toward the door latch until you feel a teardrop-shaped tab. Pull that tab downward until you hear the door lock release the latch.

Good luck.

Mar 01, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Door is locked, wont open

remove bottom acces panel 1/4 screw sometimes torx bit ubplug washer reach in on non hinge side against doorshould be door lock latch assymbley, bottom of latch assymbley is a round plastic end thats spring loaded ,pull downward and open door replace door lock assymbley

Jan 23, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My washer is stuck on "Control Locked". How do I get it unlocked? Joan Riddle 704-663-5794

you need to unfasten the top cover to expose the wax motor,right above the washer door,on the wax motor panel is a plastic string and you should be able to trip the door latch manually to open it

Feb 27, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

HELP! I have a whirlpool HE3 frontload washer and it is stuck on "Control Locked". I did try holding "end of cycle" button for 3-5 sec. and I also unplugged washer for at least 30 min. as suggested with no...

you can manually open the door by first unplugging unit from power,then remove lower toe kick panel under door,reach up to find the door latch assembly and feel for a small tear-shaped plastic tab located on bottom of door latch and pull downwards 1/4" till you hear a click and door should open manually

Feb 06, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool duet washer door is open. I can't close it because the latch is stuck in the "locked" position.

The first thing to try is to hold the cancel button for 15 seconds. The more labor intensive solution is this: Remove the panel beneath the door (2 or 3 screws). Reach up, there is a little "ring" beneath the door lock. Pull this down, it releases the mechanism.

May 03, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

A string from one of the clothes got stuck in the lock mechanism and the door won't unlock

If the door fails to unlock after 11 attempts, you will see the "LO" code. If this was caused by foreign matter infiltrating the latch area try this. Open the dispenser lid and look for a plastic cord tucked away towards the front. It's the same as "weed whacker" cord. Grasp this cord firmly and pull it from right to left (away from the latch). This is the emergency cord to open the door after a latch failure. remove any debris that would hamper the operation of the latch assembly. Close the door and try going into a spin cycle to check the door lock operation.

Apr 29, 2009 | Maytag Neptune Washer

1 Answer

Door will not close on whirlpool duet front loading washer?

The machine may have locked open. hold the sound charm for 3 seconds and it will unlock. u can also fake out the machine and pretend u are starting a new cycle, when it starts, hit cancel once. you will then here the machine unlock. after that, unplug the machine to reset it and you're good to go.

Feb 21, 2009 | Whirlpool Duet GHW9150P Front Load Washer

4 Answers

Door locked

Unplug washer or disconnect power for at lease two minutes. EEPROM ERROR A communication error between the Central Control Unit (CCU)and the EEPROM onboard the CCU occurred. Possible Causes/Procedure ■ A power glitch may cause this error. ? Verify CCU operation by running a Diagnostic Test or any cycle. PUMP DRIVE ERROR The pump driver fails to activate. ■ Replace CCU board. MAIN RELAYS ERROR ERREUR - One of the main relays is not working properly. Possible Causes/Procedure ■ The relay might be soldered or always open. Replace CCU board

Sep 24, 2007 | Whirlpool Duet GHW9150P Front Load Washer

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