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Hi my nameis Mike Houston of DISH Network and I see you have a green line on the rightside of the screen, and there was a service tech that said "the HDMI port isbad". The first thing to try is another HDMI cord to see if the problem isstill going on, if it still continues please e-mail me at firstname.lastname@example.org.
The tuner may be defective, or the reception is too poor for the set. A service tech who is qualified to work on your model of set can go out to your place with some field test equipment and verify the performance of the set for you.
The tuner and or IF modules, or main video processor module may be at fault. These modules can be replaced if necessary.
Before having a service call, read the instruction manual to make sure that all the user settings are correct to recieve programs from the tuner section. You can call the Panasonic tech support for assistance.
Send it back ASAP and get a replacement! I'm serious. You wouldn't want to baby sit this lemon by missing work because you're waiting for a home service tech provided by the company. When the tech comes, he will not have the part required to fix the unit and you'll be waiting at least a week to get another service call. That's another day missing work. You are one lucky guy if the servicer can totally fix the unit to your satisfaction in two visits. Days missed at work could very well add up into buying a new TV. Do not take ownership of this problematic unit especially if you just bought it. Send it back!