Question about Panasonic TH-42PD50U 42 in. Plasma EDTV

6 Answers

Keeps going to refresh mode

Every 10 min i get a prompt on my screen saying  picture going to refresh mode then goes black screen with a video 1 on left hand corner

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  • GoBrowns Apr 30, 2008

    I have the same issue. I can's seem to find a way to turn off the "refresh mode" so it won't show me the message every 10 minutes or so. It is quite annoying and I would like to shut that feature off. Please post a response if you know how to fix this. Thanks, Dan

  • bill
    bill Oct 26, 2013

    ok when you turn on the tv just hold the power button when it turns on until it rests and turnes back on it will show home and display setting hit home

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6 Answers

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This is the Panasonic Customer Service Answer:

you need to reset the unit to get it out of store mode sir
make sure the unit is on and we are not in any menu screens
press and hold the volume down button on the front panel
and ok on the remote at the same time until the words self check appears on the front of the screen
once self check is displayed unplug the unit from the wall for one minute
after one minute plug the unit back in and it will go back through first time setup
make sure you pick the home mode

Posted on Nov 27, 2008

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*** I Found out how to fix this problem. You have to reset your TV. Menu, Setup, Reset. As when the tv is put up, if on display at the store, it is initially set to "store mode". When the tv is first put on, there is a prompt message that asks to if the tv will be running in a store or at home. The refresh mode is a new feature for stores as it shows every input features. Video 1 quality , HDMI, etc... For customers. So reset your TV and the problem is solved.

Posted on Jul 12, 2008

  • Robitaille Jul 12, 2008

    *** update! reset does not quite cut the trick. the actual solution to have the option to chose from home or store mode is to unplug the power from the tv from your wall for about 5 seconds , plug it back then turn the power on with your remote. the choose the home option. Problem Solved!

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You rock! Thanks for this answer!

Posted on Oct 26, 2008

I have that same f@#$ing problem here too!

Posted on Jul 11, 2008

Same **** here

Posted on Jun 17, 2008

Dude i got the same prob and have no idea how to fix it

Posted on Jun 07, 2008

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Posted on Jan 02, 2017

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