Question about Zodiac POLARIS 380 HEAD/HOSE INGROUND POOL CLEANER -
Inside the housing there are 2 hoses that sometimes come loose. Take the housing apart 3-4 screws and it seperated in half and you can see the hoses the clip could have come off. Simply reattach. These hoses are instrumental in the propulsion of the unit. Other things to check are make sure the screen at the wall connection is clean. If you have a Booster Pump make sure the pressure at the wall is significant. Also the Propulsion knob at the rear of the unit just above the sweep hose is set at 11:00 Position.
The Pool Tech
Posted on Jul 10, 2010
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Posted on Jan 02, 2017
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Cleaners depend on several factors to make them operate. There must be enough water flow past the turbine. Use a vacuum gauge to measure the vacuum in the cleaner hose. You should have 1" vacuum per section of hose.
Second, the four small "shoes" must be able to grip the pool surface. Make sure that the "shoes" are not worn out and that the surface of the pool is not slippery because of a buildup of algae. Note: some algae is clear, be sure to feel the underwater pool surface.
Third, the shoes and "pods" must be working correctly. Any wear in the "drive train" can cause problems. To check for wear, hold the left and right "pods" in your hands and firmly, try to rock the pods. All force on the pods should be transferred to the turbine and no "play" should be evident.
As a test, hold the cleaner by the hose. Keep the cleaner below water with the pump running. Hold the cleaner off the bottom of the pool and observe, the cleaner should: rotate right - not rotate - rotate left - not rotate - rotate right - etc. All the time, the "pods" should be kicking. If you can reach under the cleaner and stop the pods with your hand, there is either excessive wear on the internal parts or inadequate suction. Remember to check the vacuum reading before calling for assistance.
The hose might be too short.
As a test, hold the cleaner by the hose. Keep the cleaner below water with the pump running. Hold the cleaner off the bottom of the pool and observe, the cleaner should: rotate right - not rotate - rotate left - not rotate - rotate right - etc. All the time, the "pods" should be kicking. If the cleaner is not doing the "test" movements, it should be taking in and rebuilt. You can do this yourself or take the cleaner to your local retail store for assistance.
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-The Ugly Pool Guy, WeFixUglyPools.com
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