Question about GE GSS25JFPCC / GSS25JFPWW Side by Side Refrigerator

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GE GSS 22KG SIDE BY SIDE REFRIGERATOR 6 YEARS OLD

The freezer is not cold and is not making ice. There is build up of snow / ice on the back of the wall inside the freezer. I have cleaned and vaccumed the coil and double checked temperature setting for 3 days. still not working. Any suggestions before i call GE service?

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  • surpani May 30, 2008

    The freezer is not cold and is not making ice. There is build up of snow / ice on the back of the wall inside the freezer. I have cleaned and vaccumed the coil and double checked temperature setting for 3 days. still not working. Any suggestions before i call GE service?

  • Anonymous Dec 31, 2008

    bi-metal checked out OK. replaced mother board & heater twice. still frost on back of freezer.any suggestions?

  • jnmayberry69 Dec 31, 2008

    I am an independent service tech having problems solving a defrost problem with a GE side by side ref. I tested the bi-metal it checked out OK.I replaced the heater & Mother board twice. Still frost on back wall of freezer.Any suggestions? Thanks.

  • Anonymous Mar 27, 2014

    Upright westinghouse freezer. Extremely hot coils at the back. Heating up the walls. Freezer 15 years old. Does get build up of ice inside

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The codensor fan is not running. I have the same problem. I had the fan replaced a year ago for the same problem, so I can't tbelieve it's the fan. I am guessing something on the circuit board is not letting the fan kick on. I don't have a definite answer yet, but the fan not running is the main issue you are having.

Posted on Sep 30, 2008

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I have a GE refrigerator model # GSH25KGMB WW. It is a side by side with an ice maker and water dispenser. We have had it for about 9 years now. The ice maker hasn't been working right for about 6 or 7...


you could have several problems.

Since you mentioned your ice maker not working right - first check to see if your ice maker is hot (be carefull it can burn you if it is hot) - it is possible for an ice maker to hang in the heat cycle of the cycle producing excessive heat in the freezer. If this is the case unplug the ice maker and/ or just replace it.

The refrigerator gets it cold from the freezer so if the freezer is not working right, you'll soon notice it in the refrigerator side.

You can also check to make sure the evaporator fan motor is running(in the freezer) and the condenser motor(at the compressor) as well.

Also check the back panel of the freezer for excessive frost build up.

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1 Answer

Side by side refrigerator will not cool and ice maker does not work although the freezer is cooling. It is 5 years old.


check damper operations. blockage of air flow. check make sure no ice build up in back panel of freezer side like a snow pattern

Feb 07, 2010 | Refrigerators

1 Answer

Snow building up around ice maker opening


Check to make sure the dispenser door is closing all the way and I mean ALL the way.
GE has had issues with the solenoid rusting out on those units and not letting the door close all the way.

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I have a 3 year old GE side by side that isn't cold.


Sounds like a defrost problem or an evaporator fan problem . I would suggest you have a professional check it for you to find the problem and then do the repair yourself . If the fan isn't working , probably a main control board problem and not the actual fan ,which is costly . Also , possible thermistor problem which takes experience to diagnose . Buying parts without knowing which is bad can be realy costly on GE refrigerators .

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Excessive frost build up inside the freezer


Your problem is not a recall it is the fan and how many items you have in your freezer. Is it stuffed pretty full?

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Sounds like an internal mounting spring for the compressor. Only solution is replacing the compressor. However the compressor can run in this condition for years. Replacement compressors only have a one year warranty. A new refrigerator comes with a five year warranty.

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Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. 

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Bought a second hand fridge that was running well. We layed the fridge on it's side for moving and let it stand upright for at least 4 hours. The moving was only 45 minutes. The freezer is semi-cold but the main body of the fridge stays at aprox. 68 degrees. Any solutions.

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