Question about Sony Playstation 3 (PS3) Console

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We had updated the network setting to the current internet connection. After we did this the system needed an update. When we tried to perform the update it gave us an error code # 80710723 after completing 1% of the update

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  • Sony Master
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Hello,

A PS3 Error 80710723 signifies a network/router error. Try going to SETTINGS > NETWORK SETTINGS > INERNET CONNECTION SETTINGS > (if wired, choose path 1. if wireless, choose path 2.)

1. WIRED CONNECTION > CUSTOM > MANUAL SETTINGS > AUTO DETECT > AUTOMATIC > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X

2. WIRELESS > ENTER MANUALLY > ( ENTER SSID OR CONTINUE ) > ( CHOOSE SECURITY OR CONTINUE ) > CUSTOM > AUTO > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X

Also, make sure your internet connection is strong. The internet connection is what's causing the problem. The internet server you are using is either slow or over loaded. You can remove other connections from the server, so that the PS3 can have enough network strength to finish the up date.

I hope this helps you.

Good luck.

Posted on Jul 10, 2010

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Posted on Jan 02, 2017

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