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Brother MFC-420CN All-In-One InkJet Printer

Not printing (by 4 users)

posted by msace on Apr 19, 2008


I changed to brother inks, printing in black and cyan only and the other parts of the page is not printing, cleaned, all the tips I used,

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3 Other Users Have The Same Problem

Comment by lady N, posted on May 16, 2008

My printer only prints in black and cyan. I installed new "yellow" and "magenta" ink. The printer states that they are full. But it wont print these colors during the "test print" or when I try to print color documents.

Comment by runbikeswim, posted on May 14, 2008

I have the exact same problem. Black and Cyan work but not the other colors.

Comment by Guest, posted on Apr 25, 2008

The printer will not recognize that I put in a new black ink cartridge.

Solution #1
posted on May 20, 2008
Not Rated (0)

nealgbrown


Rank:Wiz Wiz
Rating: 84%, 48 votes
Most likely you will need to follow the steps I found at:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000700/000035/faq000735_000.html?reg=us&c=us&lang=en&prod=mfc420cn_us&Cat=16

This web page details the steps to take to resolve your problem with some colors not printing but others printing.

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