Question about Rosetta Stone Japanese Level 1 & 2 for PC, Mac
I have a plantronics usb microphone headset that is working normally. When I start Rosetta Stone, it will test the mic and I say "1,2,3,4,5" and this registers with Rosetta stone. The microphone type also registers in the program and I select the correct mic to use. Then it says the test is successful. Once I exit out of settings an error message comes up that says "Rosetta Stone executable has encountered a problem and needs to close. We are sorry for the inconvenience." The program doesn't actually shut off, but I can no longer see my microphone on the microphone listing and I can no longer speak into the mic and have words register with the program in lessons
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Posted on Jan 02, 2017
open the trash folder, select the rosetta stone file(s) and click restore. You may need to select a unique directory to install the files to avoid conflict with the other version.
Posted on Jan 22, 2010
I solved by going to Control Panel, Sound, Recording, then click on your mic and click on Configure, and then Set up microphone... Thats probably going to fix your problem... That easy... xD
Posted on Apr 27, 2010
Ok I have a solution for my laptop. I have Laptop with realtek HD Audio and Windows 7. Rosetta stone did detect the integrated microphone at first, but then nothing helped to do this again. So I decided to upgrade audio drivers. First installer removed old drivers and asked for reboot. I rebooted and DID NOT INSTALLED DRIVERS. Windows installed its native drivers and here we go. I have been learning Japanese for two days already :)
So the solution for windows 7 is:
1. Remove your audio drivers
3. Wait until windows install its own drivers.
4. Learn languages.
Posted on Jun 08, 2010
This worked for me:
1) Right click on the Rosetta Stone icon in the Start menu
2) Click the "Compatibility" tab
3) Set it to run in compatibility mode with Windows Vista SP2 (mine was defaulted to run in XP compatibility mode, which seemed to be the problem)
4) Start the program again, if you are lucky all mics will now show up
Posted on Jul 20, 2010
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