Question about Rosetta Stone Japanese Level 1 & 2 for PC, Mac

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Microphone will not record speech on Rosetta Stone

I have a plantronics usb microphone headset that is working normally. When I start Rosetta Stone, it will test the mic and I say "1,2,3,4,5" and this registers with Rosetta stone. The microphone type also registers in the program and I select the correct mic to use. Then it says the test is successful. Once I exit out of settings an error message comes up that says "Rosetta Stone executable has encountered a problem and needs to close. We are sorry for the inconvenience." The program doesn't actually shut off, but I can no longer see my microphone on the microphone listing and I can no longer speak into the mic and have words register with the program in lessons

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djxtreme979
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SOURCE: where do i find the

The numbers will be on the box or in the manual.

Posted on Dec 28, 2008

radar001
  • 1051 Answers

SOURCE: I accidentally moved my Rosetta Stone file to the

open the trash folder, select the rosetta stone file(s) and click restore. You may need to select a unique directory to install the files to avoid conflict with the other version.

Posted on Jan 22, 2010

  • 2 Answers

SOURCE: I fave a microphone in my web camera. And Rosetta

I solved by going to Control Panel, Sound, Recording, then click on your mic and click on Configure, and then Set up microphone... Thats probably going to fix your problem... That easy... xD

Posted on Apr 27, 2010

  • 2 Answers

SOURCE: The Speech Component isn't working but the

Ok I have a solution for my laptop. I have Laptop with realtek HD Audio and Windows 7. Rosetta stone did detect the integrated microphone at first, but then nothing helped to do this again. So I decided to upgrade audio drivers. First installer removed old drivers and asked for reboot. I rebooted and DID NOT INSTALLED DRIVERS. Windows installed its native drivers and here we go. I have been learning Japanese for two days already :)
So the solution for windows 7 is:
1. Remove your audio drivers
2. Reboot
3. Wait until windows install its own drivers.
4. Learn languages.

Posted on Jun 08, 2010

  • 1 Answer

SOURCE: Rosetta Stone Microphone Not Found

This worked for me:

1) Right click on the Rosetta Stone icon in the Start menu
2) Click the "Compatibility" tab
3) Set it to run in compatibility mode with Windows Vista SP2 (mine was defaulted to run in XP compatibility mode, which seemed to be the problem)
4) Start the program again, if you are lucky all mics will now show up

Posted on Jul 20, 2010

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1 Answer

Rosetta stone microphone


You can try buying a high grade corded microphone or head set that plugs in. It also depends on the computer speed. old computers don't have the power to process the speech data.

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I fave a microphone in my web camera. And Rosetta Stone detects it. But I can't pass the microphone setup before a leson. I can speak for hours, but Rosetta Stone doesn't stop the checking. However it can...


I solved by going to Control Panel, Sound, Recording, then click on your mic and click on Configure, and then Set up microphone... Thats probably going to fix your problem... That easy... xD

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The Speech Component isn't working but the


Ok I have a solution for my laptop. I have Laptop with realtek HD Audio and Windows 7. Rosetta stone did detect the integrated microphone at first, but then nothing helped to do this again. So I decided to upgrade audio drivers. First installer removed old drivers and asked for reboot. I rebooted and DID NOT INSTALLED DRIVERS. Windows installed its native drivers and here we go. I have been learning Japanese for two days already :)
So the solution for windows 7 is:
1. Remove your audio drivers
2. Reboot
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4. Learn languages.

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1 Answer

Wiring broke for all five wires in the usb connection of a Rosetta Stone Head Set 20090205. I may be able to re-attach. Where do the wires go on the usb plug?


Open the plug case by prying it apart.
The tiny circuit board is labelled on one side - three connectors for the headset and two for the microphone.
G - headset ground - red/gold wire
R - headset right - blue wire
L - heasdet left - red wire

M+ - microphone + - green wire
M- - microphone - gold wire.

Use hot soldering iron to 'melt' off the tip of the wire coating and apply tiny amount of solder. Place wire in position and solder together.

Finally use electircal tape to hold the plug covers together and continue to tape along the cable so it will not pull out again.

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3 Answers

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This worked for me:

1) Right click on the Rosetta Stone icon in the Start menu
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3) Set it to run in compatibility mode with Windows Vista SP2 (mine was defaulted to run in XP compatibility mode, which seemed to be the problem)
4) Start the program again, if you are lucky all mics will now show up

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Mac computer doesn't hear voice when using rosetta stone


I have windows, so I don't know if this will help, but I found that you have to make sure that the recording device is named "Microphone HS" or something with the word "microphone" in it. For some reason, rosetta stone does not recognize recording devices unless they have the word "microphone" somewhere in their name.... This is true for windows, I don't know if this is true in Mac. At least this may point you in the right direction. :)

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I have finally found a solution! I found it by chance on the rosetta stone troubleshooting page. I have nod 3 antivirus + firewall and in the firewall settings the rosetta stone application was blocked (it was denied internet access). I just deleted it from the list and the next time rosetta stone asked for internet access I clicked yes. Now rosetta stone detects both my dynamic microphone and my usb headset and it works fine. Hope this works for everybody.

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1 Answer

Rosetta stone won't recognize my logitech headset


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If that does not work, right click on the headphones and go to "Properties" then go and under the "General" tab, change the name of the device to "Microphone HS" For some reason, Rosetta Stone does not recognize the headset unless it has the word "Microphone" in its name... Kinda stupid if you ask me. Hope that helps...

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i found a solution under the control panel. to configure some settings under the default view of the control panel, use the Ease of Access icon. this does not allow you to see the actual device. by switching to the classic view, use the Speech Recognition Option, which showed that i had 3 microphone drivers installed. all that needed to be done was to select the one i was using as the default.

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