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I cant able to install my HDD FreeAgentGo 1TB usb to my computer

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Have you installed the software from the CD first.
Most USB drives automatically install the drivers needed, but when they have advanced features, you need to install the software first

Posted on Jul 10, 2010


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My transcend 1tb is not connecting to my computer

will it work with other computer,and whats its format aka fat 32 ,ntfs.u mite just and update drivers.

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When i connect my WD passport 1TB USB 3.0 on my television or my car, we can't read it. But it's ok on the computer. What can we do ?

what sort of computer do you have? mac is generally non-compatible with mainstream equip. does the hdd show up at all on the tv? If it does but you cant see any files, try removing the files from any folders, do you have any more info you can post?

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I think my hdd is broken, windows does not recognize it.

I have the same problem. It's too late, I know, Diego, but I found this silly solution that I am posting that might work for others. Plug the Toshiba HDD into another USB Port: (Probably Windows OS retains each stream that it has started, and these streams need to be deleted, in the same sense that some apps won't open the file it has open currently.) I read in another forum that the computers USB ports had been fried after a power surge!
Might work for someone.

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1 Answer

My iOmega 1TB USB 3.0 won't stay connected to my MacBook. The connection seems to go in and out, and now it won't detect it at all. Is this a situation where I should buy a new USB cable?

Digital cables are very much unlike analog cables. With analog you will get partial signals like channels with fuzz with deteriorated images. Digital cables, like the one you use with your portable HDD carry signals that work very much like binary code, either OFF/ON. (1/0) The fact that you are experiencing quick connection and disconnections could easily be a faulty usb cable OR a faulty port on EITHER your computer OR the HDD itself. Try to borrow a similar cable to test that it is not the devices ports (your computer OR the HDD) before purchasing a cable. If the devices ports are not functioning properly you will have to RMA or use your warranty.
Hope this helped!

Jul 20, 2011 | Iomega eGo 1TB USB 3.0 Portable - Ruby Red...

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Can't copy and paste. Checked properties and it shows drive to be full, but it is new and never been used.

As per you told, it seems your hard disk have fallen prey to virus. Or it could be because of bad sectors in hdd. Try these steps:- 1)Use device manager and uninstall the hdd drivers. 2) Restart your computer 3) When it starts, plug hdd. 4)Computer will take it fresh detect and will automatically install hdd drives. 5) If still same copy paste problem remains then i highly recommend you to format the hdd completely. 6)Defregment the hdd regularly. Hope it works.

Feb 15, 2011 | Western Digital My Book Essential 1TB...

1 Answer

When I plug my 1TB WD external hardrive into my laptop the light with the lock on it lights up and my laptop doesn't respond to it at all.

It says it is password protected...
U need to unlock the HDD from the computer which was installed initially...
U need to unlock the drive with the help of the password that is used in the software supplied along with it....

Dec 08, 2010 | Western Digital My Book Essential 1TB...

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My 1TB HP simplesave hard drive is not working

i have the exact same problem..... where you able to fix yours?

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My hdd trekstor 1 tb duo w.u

If your HDD is brand new, maybe it is not formatted yet. Goto Control panel>Adminitrative tools>Computer management>Disk management. be sure not to mess with your fixed hard drives. Scroll down to to find the drive that is unpartioned. Right click and select make new partition. Follow the instructions of the wizard until the drive is partitioned and formatted.

This should solve your problem.

Apr 24, 2010 | Trekstor 88470 DataStation duo w.u 1TB...

1 Answer

My 1T WD usb hard drive no longer recognized

this problem may be for your USB or HDD.

For USB check following: version, if any new windows hotfix installed, if USB port is working.


Check if there is any sound in the HDD, no sound is better.
Try to enable USB HDD boot from bios setup and boot with the hdd, check if it recognizes the same

Mar 19, 2009 | Western Digital My Book Essential 1TB...

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