Question about Dell Dimension 4600 PC Desktop

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Online video turns white on full screen. I still have sound, but no video.When I exit full screen it comes back. I'm running XP.

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Go to the Start Menu. Go to Control Panel. Locate the Icon "Device Manager". Once the dialogue Box "Device Manager" appears, locate and click on "Sound, Video, and Game Contollers".
Click on the + button to the left of this and double click on each controller. When the dialogue box opens, go to Driver and select "update driver".
After updating each driver (if update not available a message will appear telling you that you have the most current or best currently installed).
Also, if prompted, select to check Internet automatically. Do not search the computer files: you will not find them here (unless you manually installed drivers, and haven't enabled them yet).
Please let me know if you need further assistance if this does not change your video status. Here is one other thing you can try:
Update your Adobe version. This is usually the program that is used when viewing videos online. Also, when attempting to play a video - watch at the top of the screen for a yellow bar - usually a message will appear alerting you of this, which indicates you need to enable the Active X for this particular website. I doubt this is the case, but I often run into this, and very seldom notice this yellow bar. The message does not always appear so be alert of this just incase.
Being this is a desktop, you may need to upgrade the video card as well. You shouldn't have to: You can also locate the video card installed in your computer through the Device Manager and update the drivers for it as well.
Let me know how or if any of this helps.
carsandcomps,
Guru, Premium Expert @ Fixya.com

Posted on Jul 10, 2010

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Posted on Jan 02, 2017

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