SOURCE: given a kenwood je500 juicer
Hi all!! I also had same problem, but found that under the juicer there was a 'quality control' sticker hiding a small **** in the plastic. this **** is in line with the motor shaft which also has a slot in it. use a small thin screwdriver to hold the shaft while turning the basket anti-clockwise and remove. easy as that, will post a video later when I have a little time to do so.
Bruno Man
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