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I have been given a Samsung Combi oven (model CK1395) as a present. Unfortunately there is no instruction manual with it. Can you please tell me how to obtain one, as, until I do, I cannot use it.

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Go to the Samsung web page and look for support. Do some research and you should find support downloads.

You can also call the Samsung tech support and enquire about how to get a printed copy. You may have to order it. The dealer where it was bought should be able to order a copy. This is providing that the model is not too old to be supported.

Jerry G.

Posted on Apr 19, 2008

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First of all, thank you very much for choosing FIXYA today for your online technical support needs.


I'm Joe, and I will be more than happy to assist you with your service request.


Unfortunately KENWOOD does not provide much online support for their products, especially their microwaves, so the instruction manual for that particualr appliance is unavailable anywhere. However, here is a direct link to the ONLINE USER'S MANUAL for a SAMSUNG microwave oven with grill that has very similar features and controls to yours which should help you out somewhat:


http://downloadcenter.samsung.com/content/UM/201011/20101126170804941/GE89ADST_XTL-03597J_EN.pdf

To view the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and blue highlighted text just above.


This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.


You may need ADOBE READER installed on your computer to read PDF documents, although many computers already have this utility pre-installed.


You can always download this for free at WWW.ADOBE.COM if necessary. Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.


Here also are a few links to some general instructions about using Microwave / Grill combi type ovens:


http://www.ehow.com/way_5324870_microwave-grill-instructions.html


http://www.youtube.com/watch?v=sm3wZ83JhkU

Please COMMENT back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.


If you were satisfied with the service provided, could you please take a moment to leave a 5 STAR rating. Your feedback is very important and I truly appreciate your consideration.


Be sure to use the small blue ADD A COMMENT button located just below the text of this solution to leave any additional comments for me regarding this particular issue and I will respond right away.


I truly hope that was helpful to you.


Good luck and take care.


Joe.

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