Question about GN Netcom (9120-48) Wireless Headset
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: GN 9120 Headset
Hold down the middle button on your headset for 6 seconds until you hear a series of beeps. Then hit the + sign about 2-3 times and then press the middle button again to disconnect. This should fix the issue. Make sure to call someone to test this as you may have just turned the volume up way to high. If that is the case, then you need to repeat this process using the - button instead of the + button.
Posted on Jan 07, 2008
SOURCE: GN Netcom GN 9120 - can't hear
Hi There, I had the same problem with a headset one of our call centre reps were using. It's usually due to some one fiddling with the button. I got it working by removing the battery from the headset then resinked the headset to the base unit. Hope it works for you
Posted on May 19, 2008
I was also experiencing the same problem (also after a power failure / storm) -- apparently good battery charge, connections ok, etc. I then tried removing the battery from the headset itself, waited 30 seconds, and then reinstalled the battery. This seems to have resolved the problem.
It is fairly easy to open the clamshell, but you will need a very fine Phillips screwdriver to remove the battery hold-in (it's really not a hold-down, it just keeps the battery in place. Reassemble the same way -- be sure to keep positive to positive and negative to negative.
Posted on Jul 16, 2008
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