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Hi, it just happened from the last 2 days ,my external devices are not opening in the computer they are been shown as shortcut files.i just dont know how it happened moreover if i open a new file in the external hardwares they are getting converted into shortcut files.please advise what to do !!

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You have a virus on your computer. Its a good idea to run your antivirus software and perform a system restore if you can.

Post back if you need anymore advice.


Posted on Jul 10, 2010

  • sreya4all Jul 10, 2010

    i did that it still dint help!!

  • Lee Hodgson
    Lee Hodgson Jul 10, 2010


    Not good !!!!

    Try this, click on the link below and download malwarebytes and run a full scan with it to see if there is any suspicious software on the computer.

    This may pick up any malware that is hidden on the computer. However this is not a permanent fix as it sounds like the virus has played havoc with the computers registry. This means a full system recovery so if you can boot it in safe mode to run malwarebytes and possibly back up your files. before you recover the system.


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