Question about 2wire HomePortal 1000 Router

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2wire Home Portal inactive while there is an active signal

Approximately 5 times a day my connection to the internet dies. The 2wire Home Portal icon stops lighting up as it normally does when connected. In addition, my 2wire adapter acknowledges that there is a signal and that the household network is providing a strong signal but it can not connect because it says the Home Portal is down and therefore my computer can not acquire a network address.
How do I prevent this from continually happening? It is a huge interruption to my internet needs.

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 7 Answers

SOURCE: I AM RUNNING VISTA CAN I GET UPDATED SOFTWARE FOR MY 2WIRE PORTAL

I UPGRADED TO VISTA AND NOW I CANT GET MY 2WIRE PORTAL SOFTWARE TO INSTALL. IS THERE AN UPGRADE OR NEW SOFTWARE AVAILABLE ? ► there is no need to install the CD if ur trying to connect using an ethernet cable to the 2wire. If ur attempting a wireless connexn, u shud configure the wireless set up.

1000 SW (Model) for 2wire,Connects fine, intermittently the Broadband Link goes ORANGE and keeps me off Internet ► this is a possible line problem. Try plugging ur 2wire's phone cable directly to the phone/wall jack removing the filter or splitter in the process. Then see if the problem reoccurs. If it DOES NOT, replace ur filter with a new one. If it DOES reoccur or if it is already connected to the phone/wall jack directly, contact ur Internet service provider.

keep me posted on these...

Posted on Jan 27, 2009

Selvol
  • 115 Answers

SOURCE: connect panasonic bl-ca10 cam to a 2wire home portal 1800g

Try using WEP instead of The WAP protocol.
It worked for me.............

Posted on May 19, 2009

ciscoroute
  • 87 Answers

SOURCE: 2wire portal router, after year of wireless connect, stopped

it could be that the wireless part of the unit has failed but to test, can you make sure and try while sitting very close? Also, check for any new appliances close by causing interference

Posted on Jul 08, 2009

  • 20 Answers

SOURCE: I recently upgraded from my 2wire DSL to Uverse.

That means the older 2wire card was a B model adapter, which can only run at 11mbps. The other laptop most likely has built in wireless or some other adapter in it that runs on the G model, which is 54 mbps. There is no way to fix this issue, other then aquiring a new wireless adapter for your older laptop.

Posted on Jul 12, 2009

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1000 SW (Model) for 2wire,Connects fine, intermittently the Broadband Link goes ORANGE and keeps me off Internet ► this is a possible line problem. Try plugging ur 2wire's phone cable directly to the phone/wall jack removing the filter or splitter in the process. Then see if the problem reoccurs. If it DOES NOT, replace ur filter with a new one. If it DOES reoccur or if it is already connected to the phone/wall jack directly, contact ur Internet service provider.

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