Question about HP LaserJet M1522nf Multifunction Printer (CC372A)
Posted by Anonymous on
I worked with those printer for 2 years...
This scanner error 5 you are getting is hardware failure on the scanner assembly
I would recommend you to try updating the firmware to the latest version, but most of the time its not going to work.
Now heres the best solution:
If the printer its under warranty (1 year after purchase date) just call hp tech support and you can get a replacement for $69 US dolars
its better than buying the scanner assembly
If the printer its out of the 1 year warranty, theres a service note for this specific issue that will extend your warranty 1 more year, that means 2 years warranty if the problem is a scanner error 5
Hp tech support phone number is 1 800 334 51 44
If you have any other question just contact me at :
Posted on Jul 14, 2010
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Posted on Jan 02, 2017
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