Question about HP LaserJet M1522nf Multifunction Printer (CC372A)

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Hp m1522nf: Keep getting scanner error5. Don't use the scanner but not I can't copy with this error.

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  • 123 Answers

Hello !
I worked with those printer for 2 years...
This scanner error 5 you are getting is hardware failure on the scanner assembly
I would recommend you to try updating the firmware to the latest version, but most of the time its not going to work.
Now heres the best solution:
If the printer its under warranty (1 year after purchase date) just call hp tech support and you can get a replacement for $69 US dolars
its better than buying the scanner assembly
If the printer its out of the 1 year warranty, theres a service note for this specific issue that will extend your warranty 1 more year, that means 2 years warranty if the problem is a scanner error 5

Hp tech support phone number is 1 800 334 51 44

If you have any other question just contact me at :

eliteprintersolutions@hp.com

Posted on Jul 14, 2010

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Posted on Jan 02, 2017

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HP Laserjet M1522NF MFP Scanner adf


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Hp laserjet m1522nf. when you print it states scanner error 5 turn off then on


See my tips section for the solution to this. This error is covered by HP and they will repair at no charge for almost all M1522's ever made.

Apr 01, 2011 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

Scanner error 5 is there. If there some solution for it?????


If the printer is plugged into a surge protector, remove it and plug the printer directly into the wall outlet.
Turn the power off for at least 30 seconds, turn it back on and see if the error comes back.
If the error persists you will probably need a technician. The scanner/copy assembly probably needs replacing.

Feb 05, 2011 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

My hp M1522nf printer is giving a scanner 8 error and cutting the machine off and back on does not work


Is this device still under HP Warranty?
I hope so.
Several HP models have Scanner failures, which require the Scanner replacing...
Try to find this Part no:

CB534-67903

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