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No desktop My Gateway laptop keeps opening up to a my documents folder and there is no desktop unless I go to the task manager and manually put in explorer.exe then it will come back .........

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A lot of problems like this stem from a virus/malware infection.
Try Malwarebytes and run it in safe mode(boot and f8) with system restore off, so no nasties can hide away there

Posted on Jul 10, 2010

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My acer aspire 4750g did not show anything once on after repairing windows 7 startup


A virus or infection has hidden your desktop or files and folders.
If your desktop icons are missing try the steps below.
Click Ctrl+Alt+Del to get to Task Manager. Hold the Ctrl key, plus Hold the Alt Key then hit the Del key while holding them. Once the task manager opens Clcik the Processes tab then click the Image Name Column heading on the left to get them in alphabetical order. Scroll down and look for explorer.exe. If you see it click it to highlight it then click End Process.

Next, click the FILE tab at the very top left of the window and select New Task (RUN). When the Create New Task window opens type explorer.exe and press ok. Your start menu, task bar and desktop icons will start appearing and populating. if not that means a virus has hidden your files and folders.

If your files and folders are missing then try the steps below.
Open the Task Manager by clicking Ctrl+Alt+Del. Press and Hold the Ctrl key and the Alt Key, then hit the Del key. Run the Task Manger.
In the upper left hand corner of the Task Manager window click File then select New Task (Run...). When the Create New Task window opens type: explorer.exe and press OK. Look for My Computer on the left when explorer returns the results. Don't click the + sign to the left of My Computer, instead click directly on the words My Computer, then look to the right and you will see Local Disk C. Click on Local Disk C one time just to highlight it, you don't want to open it. Once you have it highlighted in blue go to the top of the window and click Tools/Folder Options/View and look down and select Show Hidden Files and Folders.

Things should start appearing if not you can open the Local Disk C drive and click Documents and Settings (Windows XP) or Users (Windows 7) and look down and find the userid or user folders and Right Click on the Folder and select Properties. Look down for the Attributes near the bottom and if the Hidden has check in the box Remove the Check and click Apply. When Prompted apply the setting to all subfolders so that they too will not be hidden. Depending on the of the folder this might take a few minutes. This should restore you back to being operational.

You should download and run MalwareBytes to get rid of the infection.
Go to www.google.com and in the search box type:"Download cnet Malwarebytes" (without the quotes). Download andinstall malwarebytes from the sites download.cnet/malwarebytes. When thesite opens up click on the Green Download button on the left. Do notclick the Red Download button, that's junk. When it finishes installing the GuiInterface will open up with an offer to Accept a Trial Version or Decline. CLICK DECLINE you want the totally free version. Run a QUICK SCAN. As it scans, if it finds infections the number will be in red. When it finishes scanning, click SHOW RESULTS. A notepad text document will open up showing you the results. You can close the text document and go back to the Gui Interface where you will click REMOVE SELECTED RESULTS. The objects will already be selected for you. When I finishes removing the objects click ok and it will sometimes reboot your mach

May 08, 2012 | Computers & Internet

1 Answer

My computer wont show my desktop screen after i loggin to user account


LOL, ok it looks like a virus or infection has hidden your desktop or just disabled explorer from showing it.

Lets assume that it's just an explorer issue.
Press and Hold the CTRL+ALT+DEL. This will open the Task Manager. When it opens click the Processes Tab and then click on the column heading Image Name to sort them alphabetically. Look at the items under the Image Name column and see if you see explorer.exe. If you see explorer.exe click it once to highlight it then click End Process.

Next Click File at the top of the task manager window, then click New Task (Run...). When the Create New Task window opens type: explorer.exe and hit OK. The items on your desktop should start appearing. if not that means the virus or infection has them hidden so try the steps below.

Sounds like a virus has hidden your files and folders. When you click start do you see My Computer or is Start not there at the lower left on the screen?

If the Start is located at the bottom left then click it and see if you have things inside of it such as Programs or All Programs, etc.

Try the step below:
Open the Task Manager by clicking Ctrl+Alt+Del. Press and Hold the Ctrl key and the Alt Key, then hit the Del key. Run the Task Manger.
In the upper left hand corner of the Task Manager window click File then select New Task (Run...). When the Create New Task window opens type: explorer.exe and press OK. Look for My Computer on the left when explorer returns the results. Don't click the + sign to the left of My Computer, instead click directly on the words My Computer, then look to the right and you will see Local Disk C. Click on Local Disk C one time just to highlight it, you don't want to open it. Once you have it highlighted in blue go to the top of the window and click Tools/Folder Options/View and look down and select Show Hidden Files and Folders.

Things should start appearing if not you can open the Local Disk C drive and click Documents and Settings (Windows XP) or Users (Windows 7) and look down and find the userid or user folders and Right Click on the Folder and select Properties. Look down for the Attributes near the bottom and if the Hidden has check in the box Remove the Check and click Apply. When Prompted apply the setting to all subfolders so that they too will not be hidden. Depending on the of the folder this might take a few minutes. This should restore you back to being operational.

You should download and run MalwareBytes to get rid of the infection.
Go to www.google.com and in the search box type:"Download cnet Malwarebytes" (without the quotes). Download andinstall malwarebytes from the sites download.cnet/malwarebytes. When thesite opens up click on the Green Download button on the left. Do notclick the Red Download button, that's junk. When it finishes installing the GuiInterface will open up with an offer to Accept a Trial Version or Decline. CLICK DECLINE you want the totally free version. Run a QUICK SCAN. As it scans, if it finds infections the number will be in red. When it finishes scanning, click SHOW RESULTS. A notepad text document will open up showing you the results. You can close the text document and go back to the Gui Interface where you will click REMOVE SELECTED RESULTS. The objects will already be selected for you. When I finishes removing the objects click ok and it will sometimes reboot your machine.

May 02, 2012 | Dell Latitude D630 Notebook

1 Answer

I had to do a system recovery on my GX7018E and now the ethernet driver is gone and I can't hookup to the internet. I have tried to download the driver on my laptop then put it on a memory stick...


Gateway Support > Gateway GX7018e desktop computer > Drivers download page,

http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=2748

Scroll down to the heading Lan
Left-click on - Marvell Yukon 88E8050 PCI-E A SF Gigabit Ethernet Controller Drive

In the small window that comes up, (Opening Lan_Marvell_8.27.4.3_XPx86XPx64_A.zip),
make sure the Save File circle has a green dot in it.
If not left-click in the empty circle to the left of Save File.
Now click on OK below.

Another small window will come up.
Write down the heading. This tells you where the file will be saved to.
(File name is Lan_Marvel_8.27.4.3_XPx86XPx64_A.zip, with a yellow zip folder icon)

In the heading may be Desktop, or My Documents, or Downloads.
(Desktop, Documents, Downloads for Vista, and Win7)

1) Desktop: It will be on your desktop screen. (Yellow Zip folder with the file name)

2) My Documents: Start > My Documents (Or windows logo button > Documents)

3) Downloads: Start > My Documents > Double-click on Downloads
(Or windows logo button > Documents > Double-click on Downloads)

When you see the file name Double-click right on it.

In the small window left-click on Unzip
In the next window left-click on Extract All Files, on the left side.

Now follow the Installation Wizard instructions.
(Essentially just left-click on Next, Next, and Finish at the bottom. Windows will put the file in the proper place)

If you are not asked to restart your computer, do so.

For additional questions please post in a Comment.

Regards,
joecoolvette

Aug 06, 2011 | Gateway GX7018E PC Desktop

2 Answers

Desktop apears but with no icons, no start, or menu bar?


Are you running Windows? If you are, the easiest way to fix this problem is to simultaneously hit Ctrl, Shift, Esc. The Task Manager will then pop up. Click "File" > "New Task (Run...)." When the run dialog appears, type "explorer" and then hit Enter. This will force the explorer to launch My Documents (the default folder explorer launches), which, in turn, forces your desktop and taskbar to load.
Thank you for using FixYa!

Mar 08, 2011 | Acer Aspire One D250 (99802378332) Netbook

2 Answers

How do I delete or repair the threat to my Laptop system that has


HOW TO REMOVE RAILA ODINGA VIRUS IN 2 MINUTES
How to remove raila odinga virus is a very easy process. Firstly, Raila odinga is a worm that attacks Microsoft word files, but it looks like a JPG file and mostly found on the desktop.
Raila odinga has some common characteristics
1. If you delete the picture file it will delete and return to where it was.
2. It runs from the driver folder in system 32 folder
3. it auto runs at system startup
4. It makes the computer boot slowly
5. It makes your computer to hang.
6. It creates new folder.exe folders in your computer
How to remove raila odinga virus, open my computer, double click drive C: open WINDOWS folder, double click on system 32 folder, open driver folder,
locate the word file in the folder, note the name. Right click on the task bar, open task manager, click on the process tab locate the name of the word file you saw in the drive folder, right click on the name of the file, click end process, to terminate the running process
Open the driver folder of system 32 where the file is, delete all the ms word files on that folder, then close the folder locate the raila odinga picture file usually on the desktop or somewhere in your computer, delete the picture file. Please do not double click on the picture file only delete it, finally empty your recycle bin and restart your computer. That way odinga is off your machine.

Mar 25, 2010 | Computers & Internet

1 Answer

My Gateway computer will log me on to a black screen where I can't see my desktop or right click to adjust the apperance. I tried "ctrl" "atl" "del" and I was able to get the task manager up, and open up a...


Once your task manager starts click on application and then new command type explorer in the popup and hit enter. This will solve your problem for now. If you wan't to make this permanent on every startup. then add explorer program to your startup list

Mar 14, 2010 | Gateway M6307 Notebook

1 Answer

HELP! My desktop icons dissapeared. How do i get them back?


Hi,
Press Ctrl>Alt>Del and start "Task Manager". When task manager opens click on "File" (top left hand side), then click on New Task (Run). in the box type explorer and then click OK. Your desktop icons should return.


If they don't please post back.


Good luck.

Sep 21, 2009 | Gateway GT5408 PC Desktop

6 Answers

How to uninstall Yodm 3D?


press
ctrl+alt+delete
click on "start task manager"
in task manager select " Processes" tab.
in processes tab you will find yodm3d.exe write click on it and select "Open file location" windows will open file location as pop up window.
Remember that file/folder path.
Now, on task manager right click on yodm3d.exe and select "End process"
now yodm3d is deactivated and u have location of all files and folder of yodm3d.
So, open file location and delete all files and folder.
that's how you can manually uninstall yodm 3d.

Dec 11, 2007 | Microsoft Windows XP Professional for PC

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