Acer Aspire5100 laptop modem disappears from hardware profile!?!
I use dialup (no comments, please). I was on-line doing my banking using my laptop and everything was *****-dory. I looked at one of my bills at one moment then I looked back at the screen and it was all messed up (vertical lines, etc.) and I went, "Oh, ****!"
So, I rebooted my computer immediately and it booted fine but when I tried to re-connect to the Internet the dialer gave a message to select a modem. I checked a bunch of things and found the modem was MISSING from the hardware profile. The speakers weren't working, either, but the sound drivers were still working.
I shut down my computer and left it alone for 15 - 20 minutes and now the speakers were fine and the modem was back in the hardware profile as if nothing had ever happened. I'm going, "What the fudge!?!"
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Re: Acer Aspire5100 laptop modem disappears from hardware...
Could it be the screen saver when you said about Vertical lines.
I mean ,your computer was set to a certain period of time that if it stay idle, then the screen saver program will start to run.
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Your dial-up relies on the internal modem to be working properly.
Check for your modem status using Device Manager.
If the listing for the modem has any yellow or red highlighting, then the modem software or hardware needs to be changed. If you leave your PC plugged into a phone line, internal modems are easily destroyed by lightning storms or surges in the phone line. If the Device Manager looks okay, then call your Internet Service Help Desk.
Here is a Safe Link for you to try.. PLEASE BE SURE TO ALWAYS INSTALL THE SOFTWARE FIRST, BEFORE PLUGGING IN YOUR DEVICE, UNLESS YOU ARE INSTRUCTED TO DO DIFFERENT, OKAY? GOOD LUCK 2 U.. lucky4lynn2 : )
You have two different devices here. A modem and a wireless network adapter. Two totally different devices. It sounds like the modem quit working but the wireless network adapter still functions. I'm assuming that the modem is built it. If you absolutely have to have it you could buy a PCMCIA modem if your laptop has a PCMCIA slot to plug it into. You could also have a corrupted modem driver.
Right click My Computer icon and then My Properties. Click on the Devices tab and check hhe list for Modems. See if your modem appears and if is correctly installed (an exclamation point beside iyour modem, means there is an instalation error).
If everything is OK, you still have to setup the dialup connection:enter the phone number to connect , the username and password, supplied by your ISP provider.
Go to start>control panel>classic view>double click Network and
Internet connections>click network connections>right click your
connection>select properties>under General tab make sure that the
device listed is your correct modem-click configure-make sure the
Enable modem compression box is "unchecked"-click ok to save
changes-click ok to exit.
Make sure you have the latest drivers available for your network adapter, consult the MS Vista Network troubleshooter available here
You may wish to use your Device Manager to review your hardware and address any problems that appear there.
Monitor processes use using task manager or process explorer to see if your ram is being taxed unduly by the running processes. (I mention this because Norton is known to be a bit heavy handed in its use of system memory, you could try an alternative AV like Avira, Kaspersky, Eset NOD32 and see how it affects connections).
I hope this information allows you to resolve this issue. If you need
further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!
Often sound devices are linked to the modem, with almost everyone using dsl these days they sometimes don't notice the modem hasn't installed correctly.
Go to Device Manager and update or uninstall your modem. If you uninstall the modem just do a restart and Windows will "detect new hardware" just let it reinstall the modem.
Hopefully after installing the modem Windows will suddenly find more new hardware and suddenly want to install a "media deivce" that is your soundcard, I have seen this many times back in the day of the dialup modem.
sounds like your comp did its own system restore on you and the file needed to keep parameters of modem connection disapeared
you need to go into control panel network set up wizard follow instructions this should set your network back up
do you have the driver disks for the ether net card reinstall ether net card drivers
never setup network threw internet explorer these ways dont hold
Tryr another phone jack in your house if you havent already. or plug in a normal telephone to the outlet your computer is hooked up to and make sure the line is good.
Also did you recently add voice maiol to your phone line?? if you pick up the phone and it goes dt-dt-dt-dt and then gives a dialtone the delay causes the computer to not know it is reaching an outside line.
Finally do you have technical support with the company you pay for your internet service??? they can probably help you narrow it down as well easier than us guessing online.
Now if that is not the cas maybe you are incorrectly installing aol. Start up your aol. If it specifies broadband at login box change to dialup or go to setup and let aol automactically detect your modem. If problem still persists. Reinstall software when prompted make sure you select dialup. Now if you are using broadband and asking for dialup. Or go to the control panel and remove your modem driver, shut down and restart. It should put the modem back. Any more questions post comment.