Question about HP Office Equipment & Supplies
I have a 4 year old HP Photosmart 3180 printer and a new HP Pavillion slim line pc with Windows 7. The printer worked okay for a couple of months, then abruptly stopped working. I tried all the standard fixes. I contacted HP. they said I need to take off the printer's Vista driver and put on Window's 7. I did that. Printer will print test pages (a lot of them) and copy, but it won't print spooled pages from the computer, either my docs or from the web. HP said to take Windows 7 driver off (with all its programs), and reinstall it, using their download. I did that. Same result. All wires are connected correctly. Printer is set as default printer. Actual printing function is working fine. Computer says printer is working fine. But I can't get my computer to spool documents, ie ''talk'' to my printer. How to fix?
I'm not to sure if you have done this step or not . The problem can be caused beacuse of the spooler service in windows 7 not working correctly. As a suggestion try disbaling the print spooler service and then print . See if the printer , prints the documents directly. when the service is disabled
HOw to disable : use the following link:
In case the above problem doesnot solve the problems, the problem step helped me solve the problem on my printer hope it works for you aswell
In addition to the above steps, you may also do a System File Checker (SFC) scan on your computer. SFC tool scans system files and replaces incorrect versions of the system files by using the correct versions.
To run the System File Checker tool, follow these steps:
1. Click Start, and then type cmd in the Start Search box.
2. Right-click cmd in the Programs list, and then click Run as administrator.
If you are prompted for an administrator password or confirmation, type your password or click Continue
3. At the command prompt, the following line, and then press ENTER:
Check the below link for details:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
Thanks for using fixya
Posted on Jul 10, 2010
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Posted on Jan 02, 2017
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