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Why does my ps3 come up with error 8001002A during backup data utillity

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Power system on by holding power button until you hear 2-3 quick beeps, then from service menu choose restore filesystem. Quick reboot then all will be well, all data intact and no need to format

Posted on Mar 28, 2009

I think you might have some corrupted data. Move everything you can manually to a fat32 external, then do a format, system restore and install updates.

Posted on Apr 21, 2008

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My ps3 will play dvd's but not ps3 games (disc read error)? help!


Does this happen with every PS3 game you try? Make sure the disc is clean and you're putting it in facing the right way. If you can confirm that the disc works, or if the problem occurs on a bunch of different PS3 games, then it sounds like you may have a broken disc drive. Eventually the drive will break completely and not even read DVDs anymore.

There are a few things you can do though, in case it's not a hardware issue. First you should update to the latest firmware. Go to XMB > Settings > System Update, run it and follow any on-screen instructions.

If that didn't fix the problem then you should next backup all of your PS3's data. The next couple of things I suggest will cause data loss, so it's nice to store it now so you can have all your data back when you fix the issue. To backup your data, run the Backup Utility
(XMB > Settings > System Settings > Backup Utility). Choose the restore option and follow the on-screen instructions. You'll need a fairly large storage device (USB hard drive, flash drive, etc). If you're confused, check out Sony's official page on the utility.

With your data backed up, try the different options in Safe Mode. This link will show you how to access it. Try options 2, 3, 4 and 5, in that order, and see if it's reading discs in between each one. Anything after 2 will delete your data; thus the need to make a backup.

If that doesn't work, you'll probably have to send in your PS3 for repair. It costs 150$ unless you're under warranty. It's a pretty simple process; you submit the repair request, Sony sends you a box to send your PS3 in, then they send you a working one back. Unfortunately this process will take a month or two. I know from experience with a similar issue.

Hope this was helpful!

Mar 25, 2011 | Sony Playstation 3 (PS3) Console

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PlayStation 3 ERROR CODES


Complete PS3 Error Codes:<br /> <br /> <br /> 0710102 - DNS Error; No DSN server available.<br /> <br /> 8013030 - System Error due to failed update download<br /> <br /> 80010001 - Major Error , Game ability stopped<br /> <br /> 80010006 - An error occurred during the start operation (corrupted folding install)<br /> <br /> 80010007 - An error occurred during the start operation (during disc swap tests)<br /> <br /> 8001000B - it happens when trying to establish wireless connection<br /> <br /> 80010017 - Can't start BlueRay Game<br /> <br /> 8001050B - Will not play demo hard drive games, (when blue-ray disc is inserted) - cause unknown<br /> <br /> 8001050D - An error during the start operation; Ps3 game swapped using the eject function and then play pressed quickly - ps3 game inserted again<br /> <br /> 8001050F - Hardware failure. Cannot update firmware or connect to internet.<br /> <br /> 80010510 - Will not play games installed on the hard drive<br /> <br /> 80010514 - Possibly reading blu-ray disc problem<br /> <br /> 80010516 - An error occurred during the start operation; Ps1 game swapped using the eject function and then play pressed quickly - ps1 game inserted again<br /> <br /> 80023101 - Unknown<br /> <br /> 80028E07 - which pops up when i try to update to 1.93 and says that i have been disconnected from the server<br /> <br /> 80028EA5 - User cannot connect to PS3 network<br /> <br /> 80028EA6 - Connection error , Possible Proxy error power cord. Then shut off your modem/router, for about 5 minutes, then turn the modem back up first and let it sync, then turn the router back on(if using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection.<br /> <br /> 80028EA8 - Seems to mean unable to authorize isp account details<br /> <br /> 80028F10 - Go to Display Settings then HDMI (or whatever your connection is) and choose Automatic,<br /> <br /> 80028F17 - Ps2 disc Boot Error , An error occurred during the start operation; Ps2 game swapped using the eject function and then play pressed quickly - Backup ps2 game inserted again<br /> <br /> 80028F18 - Ps2 Disc Error, unsupported disc; eg. Utility discs, BB discs, IQ Remix game etc. ode).<br /> <br /> 80028F19 - PS2 Disc Error , fsck; the internal PS2 disk got corrupted and I guess that you can use HDD utility disc to fix it<br /> <br /> 80028F1A - Ps2 Disc Error , invalbnnetcfg; network config error<br /> <br /> 80029023 - Exchanging Key Information exchange has timed out<br /> <br /> 80029024 - "The attempt to obtain an IP address has timed out".<br /> <br /> 80029301 - An error occurred during the delete operation (attempting to delete some ps2 homebrew from virtual mem card)<br /> <br /> 80029501 - connection<br /> <br /> 80029509 - When the PSN network is down for maintenance.<br /> <br /> 80029513 - This content cannot be accessed on your account (80029513)<br /> <br /> 80029516 - Sign in to PLAYSTATION-Network (needed for some games or Ps3 processes - have to sign in to use them)<br /> <br /> 80029564 - Downloaded game will not install<br /> <br /> 80029751 - warhawk wont start but eveything else seems ok<br /> <br /> 80029945 - Can't playback burn BD movie<br /> <br /> 80029946 - Attempting to play burnt Dual layer NTSC disc on a PAL ps3 ( workarounds is to transfer files to ps3 via TVersity )<br /> <br /> 80029C68 - Corrupt data usually on external device<br /> <br /> 8002A10B. It shows up when I try to view my friends trophies, profile etc.<br /> <br /> 8002A10D - Unable to Add friend in XMB<br /> <br /> 8002A4A6 - Cannot load game to play online<br /> <br /> 8002A515 - Error Signing in<br /> <br /> 8002A524 - connection<br /> <br /> 8002A548 - Unable to remain logged in - either to game or server<br /> <br /> 8002A705 - Unable to connect to server/host. Check router port configuration.<br /> <br /> 8002AD23 - Unknown<br /> <br /> 8002AD3D - Cannot Log into PSN - Is the PSN down? Try manually configuring your PS3 IP info. Try disabling medai server connection in the PS3.<br /> <br /> 8002B241 - DVI has no audio.<br /> <br /> 8002B71A - Possible NAT Error , Can log onto Game Server but can't join game and can't host game<br /> <br /> 8002F994 - Too many people downloading the update (download it later on)<br /> <br /> 8002F997 - Can not update XMB firmware<br /> <br /> 80030001 - Deleting messages from inbox<br /> <br /> 8003041F - An error occurred during the copy operation (using media server)<br /> <br /> 80030517 - It seems to happen when you copy large media files.<br /> <br /> 8003051E - Game will not save<br /> <br /> 80030920 - An error occurred during the copy operation, the file may be corrupt or there isn't enough memory (Try copying data from original source)<br /> <br /> 80031150 - "Setting information is corrupted.Press the x button to repair and restore default"<br /> <br /> 80031601 - Error Creating Account<br /> <br /> 8013013D - "A connection error has occurred" - May be to do with the SSID of the Router or signal strength if the connection drops Putting the PS3 into DMZ may help - otherwise check WPA key Ps3 can't handle WPA2 only WPA or none<br /> <br /> 8013013D - connection<br /> <br /> 8013013E - WEP Key error, change WEP key to all numbers (on router homepage) and try agian, or which to WPA. - Otherwise disable security<br /> <br /> 80130203 - PS3 connects to internet but not to network - Typically means that the required ports are not open to connect to store but PS3 can connect to internet.<br /> <br /> 8013030F - Access Point not detected<br /> <br /> 8041040F - Communication with the server failed. A dsn error has occured.<br /> <br /> 80410418 - DNS Error<br /> <br /> 80410A0B - Internal PSP error, hardware fault. Send back to be replaced/fixed.<br /> <br /> 80710016 - Playstation Network is down.<br /> <br /> 80710092 - "An error has occurred. you've been signed out from the ps network" , "Media Server Error: A network error has occurred (80710092)"<br /> <br /> 80710101 - Connection error<br /> <br /> 80710102 - IP conflict , PS3 Cannot connect to the router with current IP information - Try rebooting your router<br /> <br /> 807101FF - An error occurred during communication with the server. This is a DNS error - This is a DNS error<br /> <br /> 8071053D - Hard boot the PS3, turn off the PS3 to stand-by, flip off the back switch and completely remove the power cord. Shut off your modem/router, for approx. 5 minutes, then turn the modem back up first and let it sync. Then turn the router back on (if you're using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection<br /> <br /> 80710541 - The connection to the server timed out.<br /> <br /> 80710723 - Possible Port Error - Try opening ports , TCP port: 80, 443, 5223 and UDP port: 3478, 3479, 3658. or add Ps3 to DMZ<br /> <br /> 80710A06 - An error occurred during the install operation (error when downloading game from PSN - network error occured<br /> <br /> 80710B23 - PS3 Network is Down or PS3 Network is too busy to respond<br /> <br /> 80710D23 - Turn the PS3 off for approx. 30 minutes with the power toggle, not standby mode<br /> <br /> 81019002 - Error copying saves from location A to location B not open to connect to store but PS3 can connect to internet.

on Feb 06, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 40gb will not read disc


Check the game disc/discs. If possible, confirm the disc actually works (Try it in another PS3, for example).

Restart the PS3. Then shut down the PS3, unplug it from the outlet then plug it back in (surprisingly this is different than just restarting/shutting down).

Who knows, maybe it's a firmware thing. Update your system to make sure. Go to XMB > Settings > System Update and run it.

And now we get into the scary, probable (and sometimes guaranteed) data-loss solutions. I would suggest backing up your data. Use the Backup Utility (XMB > Settings > System Settings > Backup Utility) to store everything. You can then restore all your data once you fix the issue.

With your data backed up, try the different options in Safe Mode. This link will show you how to access it. Try options 2, 3, 4 and 5, in that order, and see if it's reading discs in between each one. Anything after 2 will delete your data; thus the need to make a backup.

Still no luck? Unfortunately this you're probably going to have to send your console in for repair. Sony provides a form on their website to request a repair; here's a link. If you're under warranty it's free; otherwise it's expensive (150$ I believe). The worst part about this option is they take forever; you won't see your console again (or it's replacement) for at least a month, more likely two.

Hope this helps you get it working soon!

Mar 24, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Can i myself fix error 80010514 on ps3


Well this is an interesting one; error code 80010514 implies a faulty installation of your firmware.

If you can still access it, try running the System Update (XMB > Settings > System Update).

If the update didn't work, you should backup the data on your PS3 using the Backup Utility (XMB > Settings > System Settings > Backup Utility). What we're going to do to WILL delete the data on your hard drive, so if you don't back it up it'll be gone forever.

Once it's backed up, turn off the console and start it up in
Safe Mode. This link will show you how to access it. Start at option 2 and work your way down through 5. Each option will delete more and more data; option 5 wipes the whole hard drive, thus why we backed up your data.

I'm fairly confident that by using Safe Mode you'll be able to fix your PS3. But if it doesn't work, there's always the option to send your PS3 back to Sony. It'll cost 150$ if you're not under warranty, and you won't see your PS3 for a month or two, but they should be able to fix it. Here's a link to the Service Request page.

Best of luck!

Mar 23, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

An error occured during delete operation (80030001) ??? can you tell me what this means, i cant delete it. the game is call of duty black ops.


The description of this error is that your PS3 encountered an error which may have been caused by either a lack of enough memory or system file corruption.
Please try
1. Rebooting your PS3 to see if you receive the error code again
2. If you receive this error again, enter safe mode and select "Restore File System" - To learn how to put your PS3 into safe mode, please go to http://us.playstation.com/support/answer/index.htm?a_id=1488
3. If you continue to have issues, enter Safe Mode and select "Restore PS3 System". Please note that this will erase all data from your PS3 and it's recommended that you backup your files before preforming this step. To learn how to backup, please go to http://us.playstation.com/support/answer/index.htm?a_id=798

Mar 19, 2011 | Sony PlayStation® 3 (80GB) Console

1 Answer

I have a 80 GB Playstation 3 and the memory has ran out. I purchased an HP external hard drive with 1 terabyte. I have formatted it with FAT32 and plugged it into my system, which recognized it. It copied...


When replacing a hard drive in a PS3, the easiest way to transfer your game data from one drive to another is to use a USB Flash drive. If you are only concerned with the save game data, you can plug it in while using the hard drive that has your save files, go to Game on the XMB, then Game Saves, and select the save data you wish to copy. Press triangle and select copy. This method doesn't work for all games though, because some games will "lock" your save data but there is a way around this.

Instead of manually copying your save files, you can backup your data to the flash drive under the Settings on the XMB, then go down to System Settings > Backup Utility. This will try to backup everything on your PS3, so it is best to have manually transferred as many of the other types of files (music, pictures, videos) off the first hard drive as possible. This means more space will be available for Game saves and Game Data. If you aren't too concerned with reinstalling game data on the new drive, i would suggest deleting these from the first hard drive as well, as they take up much more space and make the back-up process take considerably longer.

Once the Backup Utility finishes, you may swap in the new hard drive and restore the data from your flash drive. Restore is in the Backup Utility menu.

Mar 14, 2011 | Sony PlayStation® 3 (80GB) Console

1 Answer

Sony PS3 ERROR CODE 80710092?


80028EA8 - Seems to mean unable to authorize isp account details

here are some of the ps3 error code that might help you in the future..

Complete PS3 Error Codes:


0710102 - DNS Error; No DSN server available.

8013030 - System Error due to failed update download

80010001 - Major Error , Game ability stopped

80010006 - An error occurred during the start operation (corrupted folding install)

80010007 - An error occurred during the start operation (during disc swap tests)

8001000B - it happens when trying to establish wireless connection

80010017 - Can't start BlueRay Game

8001050B - Will not play demo hard drive games, (when blue-ray disc is inserted) - cause unknown

8001050D - An error during the start operation; Ps3 game swapped using the eject function and then play pressed quickly - ps3 game inserted again

8001050F - Hardware failure. Cannot update firmware or connect to internet.

80010510 - Will not play games installed on the hard drive

80010514 - Possibly reading blu-ray disc problem

80010516 - An error occurred during the start operation; Ps1 game swapped using the eject function and then play pressed quickly - ps1 game inserted again

80023101 - Unknown

80028E07 - which pops up when i try to update to 1.93 and says that i have been disconnected from the server

80028EA5 - User cannot connect to PS3 network

80028EA6 - Connection error , Possible Proxy error power cord. Then shut off your modem/router, for about 5 minutes, then turn the modem back up first and let it sync, then turn the router back on(if using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection.

80028EA8 - Seems to mean unable to authorize isp account details

80028F10 - Go to Display Settings then HDMI (or whatever your connection is) and choose Automatic,

80028F17 - Ps2 disc Boot Error , An error occurred during the start operation; Ps2 game swapped using the eject function and then play pressed quickly - Backup ps2 game inserted again

80028F18 - Ps2 Disc Error, unsupported disc; eg. Utility discs, BB discs, IQ Remix game etc. ode).

80028F19 - PS2 Disc Error , fsck; the internal PS2 disk got corrupted and I guess that you can use HDD utility disc to fix it

80028F1A - Ps2 Disc Error , invalbnnetcfg; network config error

80029023 - Exchanging Key Information exchange has timed out

80029024 - "The attempt to obtain an IP address has timed out".

80029301 - An error occurred during the delete operation (attempting to delete some ps2 homebrew from virtual mem card)

80029501 - connection

80029509 - When the PSN network is down for maintenance.

80029513 - This content cannot be accessed on your account (80029513)

80029516 - Sign in to PLAYSTATION-Network (needed for some games or Ps3 processes - have to sign in to use them)

80029564 - Downloaded game will not install

80029751 - warhawk wont start but eveything else seems ok

80029945 - Can't playback burn BD movie

80029946 - Attempting to play burnt Dual layer NTSC disc on a PAL ps3 ( workarounds is to transfer files to ps3 via TVersity )

80029C68 - Corrupt data usually on external device

8002A10B. It shows up when I try to view my friends trophies, profile etc.

8002A10D - Unable to Add friend in XMB

8002A4A6 - Cannot load game to play online

8002A515 - Error Signing in

8002A524 - connection

8002A548 - Unable to remain logged in - either to game or server

8002A705 - Unable to connect to server/host. Check router port configuration.

8002AD23 - Unknown

8002AD3D - Cannot Log into PSN - Is the PSN down? Try manually configuring your PS3 IP info. Try disabling medai server connection in the PS3.

8002B241 - DVI has no audio.

8002B71A - Possible NAT Error , Can log onto Game Server but can't join game and can't host game

8002F994 - Too many people downloading the update (download it later on)

8002F997 - Can not update XMB firmware

80030001 - Deleting messages from inbox

8003041F - An error occurred during the copy operation (using media server)

80030517 - It seems to happen when you copy large media files.

8003051E - Game will not save

80030920 - An error occurred during the copy operation, the file may be corrupt or there isn't enough memory (Try copying data from original source)

80031150 - "Setting information is corrupted.Press the x button to repair and restore default"

80031601 - Error Creating Account

8013013D - "A connection error has occurred" - May be to do with the SSID of the Router or signal strength if the connection drops Putting the PS3 into DMZ may help - otherwise check WPA key Ps3 can't handle WPA2 only WPA or none

8013013D - connection

8013013E - WEP Key error, change WEP key to all numbers (on router homepage) and try agian, or which to WPA. - Otherwise disable security

80130203 - PS3 connects to internet but not to network - Typically means that the required ports are not open to connect to store but PS3 can connect to internet.

8013030F - Access Point not detected

8041040F - Communication with the server failed. A dsn error has occured.

80410418 - DNS Error

80410A0B - Internal PSP error, hardware fault. Send back to be replaced/fixed.

80710016 - Playstation Network is down.

80710092 - "An error has occurred. you've been signed out from the ps network" , "Media Server Error: A network error has occurred (80710092)"

80710101 - Connection error

80710102 - IP conflict , PS3 Cannot connect to the router with current IP information - Try rebooting your router

807101FF - An error occurred during communication with the server. This is a DNS error - This is a DNS error

8071053D - Hard boot the PS3, turn off the PS3 to stand-by, flip off the back switch and completely remove the power cord. Shut off your modem/router, for approx. 5 minutes, then turn the modem back up first and let it sync. Then turn the router back on (if you're using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection

80710541 - The connection to the server timed out.

80710723 - Possible Port Error - Try opening ports , TCP port: 80, 443, 5223 and UDP port: 3478, 3479, 3658. or add Ps3 to DMZ

80710A06 - An error occurred during the install operation (error when downloading game from PSN - network error occured

80710B23 - PS3 Network is Down or PS3 Network is too busy to respond

80710D23 - Turn the PS3 off for approx. 30 minutes with the power toggle, not standby mode

81019002 - Error copying saves from location A to location B not open to connect to store but PS3 can connect to internet.

Mar 01, 2011 | Sony PlayStation Portable (PSP) Console

1 Answer

Restoring files after using the Backup utility.


1. Plug in the USB drive that contains the data.
2. On the XMB go to Settings then System Settings
3. Go to Back Up Utility like before but
4. Choose Restore rather than Back Up
5. The PS3 does the rest

You can have the PS3 delete the data file from the USB drive by choosing Delete Backup Data.

Sep 18, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

The backup utility does not seem to work properly. I have a 40Gig drive and the backup function works as normal, but when I go to restore it says no backup data. I checked on my PC and there are five files...


In my case the problem was that the USB device did not re-mount after the PS3 restarted.

Try starting the backup restore process, removing the USB device sometime after the PS3 starts formatting, then re-attaching it once the PS3 finishes restarting. Wait for a while to allow the device to mount before you press the PS button.

Jan 21, 2009 | Sony Playstation 3 (PS3) Console

5 Answers

As error occurred during the start up operation (800010009)


You might want to start with trying to tell us what you were trying to do when the error occured... Anything involving a headset or playing Madden 08?

Sep 21, 2007 | Sony Playstation 3 (PS3) Console

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