Question about Ionic Pro TURBO Air Purifier

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A black film is being found on walls , curtains ,items around it

Apon spring cleaning ,, when I wiped the surface or windows cills , I had found this black film, futher cleaning led me to find it on the walls and items on and around the area where the system is set, what a mess and hard to clean up and off, some one else had the same promblem upon me memtioning this.. could you explain or help me solve this, I was very satisfied with the clean air and fresh smell in the house, but now am very upset with this situation,, thank you caroline

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I am guessing you have not cleaned the plates in the unit for some time. Roughly every two months or so you have to remove the ionizer plates and clean them. I shove a vacuum cleaner hose in the case to remove the dust that collects too.

Posted on Jun 05, 2017

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The black film is caused by mold,which is moisture behind the walls.Clorox with make the black film go away but mold will come back.

Posted on Jun 05, 2017

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Posted on Jan 02, 2017

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SOURCE: This air purifier has not reduced my allergy symptoms.

You are a ***** and need to get outside more ;-)

Posted on Jan 03, 2009

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Why walls around IONIC get so dirty


I was burning candles, which apparently caused my units to carbon up and put soot on the walls _ I will never do that again!

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It appears to have been on fire,surronding walls & unit covered i


hmmmm... maybe it was on fire... Barring that,
One thing to be aware of is how these things work: they don't actually filter the air. Rather, they electrically charge dust/dirt/etc. particles in the air as they pass through. This new charge makes them attracted to walls, floors, objects, etc. So rather than straining or filtering dust from the air (like a more traditional air filter), they make dust more likely to stick to walls, surfaces, etc. so that you can then wipe them up.
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I have a new (3 weeks) Holmes air purifier. After a week of sitting on my bedtable, I noticed black sooty powder on my bed table and a week later, I found the same powder on the wall. It has ruined my...


Actually, your purifier is working as it should. The black soot is due to the negatives ions which attach themselves to the smoke/dust/dirt particles in the room and make them drop to floor. If you don't smoke it won't be much of a problem. Some minor residue will be found in and around the unit but this comes about because the negative ions make dust and other particulates fall to the floor. A quick wipe or vacuum easily eliminates this problem. Besides, I would rather have them on the floor than floating around in the air, wouldn't you?

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My Fresh Air by EcoQuest blows out black like dust/substance. So much so that around the unit and on the wall is turning black. Is this working properly?


The unit is designed to drop particulates out of the air. If you have a heavily polluted area there are more allergens/dust in the air and this might create a 'dust-shower'.
The unit charges particles negatively so the particles bond with positively charged particles. Then the particles drop out of the air or stick to a nearby object. This could leave some black stuff on the wall. You can easily wipe this off, most of this is grime/dust.

Dutch

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1 Answer

Ecoquest Flair Air Purifier leaves black residue on walls and...


Hi there,

The black residue is what is in your air. The reason for it to cling to the walls is the Ionization process that the machine creates. The ionization is to create a clean breathing space, free from contaminants. All particles floating in the air will be negatively charged and cling to each other or to objects in the room (like walls) that are positively charged.

If you cook, there is some smoke created, or when you burn candles. These greasy particles will stick to the wall or to surfaces. Cleaning them up regularly might help. You can also try another product from EcoQuest called EcoH which is based on enzymes and cut through that grime easily. That might take the black stuff off the walls.

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1 Answer

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i just used a butter knife wrapped in a Clorox wipe... being careful not to have the metal show so that it will scrape. when the wipe comes out black, rotate the wipe so that it will be able to clean. I used 5 wipes rotating. I could not figure out how to open the thing either so this was my solution.

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Cleaning it is described in the product's documentation and in other Fixya solutions such as this one:

http://www.fixya.com/support/t154553-ionic_pro_sizzles_crackles_when_turn

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The air purifier is blowing black soot.


I had the same problem and then found that it was from burning aroma candles! I will never burn them again!

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3 Answers

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The ozone plates need to be cleaned monthly to work effectively. You can get an owner's manual for free from the manufacturer's website, it's at:

http://www.ecoquestintl.com/support/US50300_Living_Air_Owners_Manual.pdf

The manual has a description of the type and frequency of cleaning of various parts of your air purifier. Hope this helps!

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