A black film is being found on walls , curtains ,items around it
Apon spring cleaning ,, when I wiped the surface or windows cills , I had found this black film, futher cleaning led me to find it on the walls and items on and around the area where the system is set, what a mess and hard to clean up and off, some one else had the same promblem upon me memtioning this.. could you explain or help me solve this, I was very satisfied with the clean air and fresh smell in the house, but now am very upset with this situation,, thank you caroline
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Re: a black film is being found on walls , curtains...
I am guessing you have not cleaned the plates in the unit for some time. Roughly every two months or so you have to remove the ionizer plates and clean them. I shove a vacuum cleaner hose in the case to remove the dust that collects too.
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Unplug the unit and slide the cartridge out. If you look at this with a flashight you'll see that the blades are coated with a fine coating of tinted(brownish) film. If you wipe a spot with your finger you'll see the clean part shine through. Very carefully place the cartridge back in taking care not to disturb the small black plastic feeler on the very bottom side edge. This must align with the two wires running lengthwise up and down. Thank you, Dana
hmmmm... maybe it was on fire... Barring that,
One thing to be aware of is how these things work: they don't actually filter the air. Rather, they electrically charge dust/dirt/etc. particles in the air as they pass through. This new charge makes them attracted to walls, floors, objects, etc. So rather than straining or filtering dust from the air (like a more traditional air filter), they make dust more likely to stick to walls, surfaces, etc. so that you can then wipe them up.
If there is something in the room that is manufacturing air pollutants, it could cause the problem you're having. The most likely culprit is anything that makes smoke. For example: smoking (duh), or burning CANDLES (especially scented candles) or INCENSE.
Actually, your purifier is working as it should. The black soot is due to the negatives ions which attach themselves to the smoke/dust/dirt particles in the room and make them drop to floor. If you don't smoke it won't be much of a problem. Some minor residue will be found in and around the unit but this comes about because the negative ions make dust and other particulates fall to the floor. A quick wipe or vacuum easily eliminates this problem. Besides, I would rather have them on the floor than floating around in the air, wouldn't you?
The unit is designed to drop particulates out of the air. If you have a heavily polluted area there are more allergens/dust in the air and this might create a 'dust-shower'. The unit charges particles negatively so the particles bond with positively charged particles. Then the particles drop out of the air or stick to a nearby object. This could leave some black stuff on the wall. You can easily wipe this off, most of this is grime/dust.
The black residue is what is in your air. The reason for it to cling to the walls is the Ionization process that the machine creates. The ionization is to create a clean breathing space, free from contaminants. All particles floating in the air will be negatively charged and cling to each other or to objects in the room (like walls) that are positively charged.
If you cook, there is some smoke created, or when you burn candles. These greasy particles will stick to the wall or to surfaces. Cleaning them up regularly might help. You can also try another product from EcoQuest called EcoH which is based on enzymes and cut through that grime easily. That might take the black stuff off the walls.
i just used a butter knife wrapped in a Clorox wipe... being careful not to have the metal show so that it will scrape. when the wipe comes out black, rotate the wipe so that it will be able to clean. I used 5 wipes rotating. I could not figure out how to open the thing either so this was my solution.
As for the bulb, I just put a squirt of Windex (or whatever glass-cleaning liquid is handy) on a paper towel and carefully wipe the surface of the bulb. Make sure it is 100% dry before you put the bulb back in. (To get the bulb out, after removing the grill, gently grip the bulb and give it 1/4 turn either direction. To replace, do the opposite.)