Question about Dell Computers & Internet

2 Answers

I have a virus on my computer and it wont let me go online. how do i sort this?

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 855 Answers

You either have to install a virus remover or reset the laptop to factory specs. If you reset the laptop you will lose all data stored on the laptop. If you go online alot you need to have a good anti-virus program installed and running at all times.

Posted on Jul 10, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,571 Answers

First. disconnect from the internet, take out the network cable.
Boot into safe mode.(usually F8 on boot up)
Switch off system restore(at least for now)
run your antivirus on a full scan.(if you dont have any... use AVG Free or Microsoft Security suite free)
Run a good malware scanner like Malwarebytes.
You may need to have access to the internet to download these programs.
If this helps then you can turn system restore back on if you wish(start/programs/accessories/system tools)

Posted on Jul 10, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HOW I DELETE VIRUS HALP!!!!!!!!!!!!!!1?


The best way to get rid of a virus is not to get them in the first place by running Internet Security Software. My favorite is Kaspersky Internet Security, I've never had a virus and I go on all sorts of websites.

Since you already have a virus, here are some things that you can do to get rid of it:
First, buy a professional anti-virus software program or download a free one. My favorite free anti-virus software program is AVG Antivirus.
http://www.avg.com/us-en/free-antivirus-download

If you cannot install a software program because the virus is so bad, you can try an online virus scanner. My favorite is Bit Defender's online scanner. It is free to use.
Free Online Virus Scan

Sometimes viruses turn out to be a result of something other than a virus like Malware, Spyware, or Adware. These nasty problems are not always caught by anti-virus programs, so you may need a combination of an anti-virus program and Malware Bytes (also free) to get rid of your problem.

Malware Bytes free edition
Free Anti Malware Malware Removal

Good luck to you!

Jan 04, 2017 | Preschool

1 Answer

How to delete viruses


You have to be a virus security expert to really answer that. In our case use some sort of anti-virus protection software. You have the option to purchase (online or local retail). You can do a free online scan. Housecall also does free removal (many don't). MS has Security Essentials (also free). If your system is really bad where these are not an option, there is ClamWinPortable. It runs via USB and is open source (free). gl

Nov 24, 2012 | Computers & Internet

2 Answers

Virus on pc


Do you have a Virus program on your computer? I'm not sure what you have on your computer? Need more info.

Oct 31, 2012 | HP Computers & Internet

1 Answer

Computer debugging viruses


well more data is needed on this, if you have a subscription to mcafee they are currently experiencing an update outage for all computers with windows XP/Vista/and 7. if this is you then unistall your mcafee and reboot the computer once your back online you can then redownload the mcafee.

if not then more info is needed,OS and year and make of computer and what kind of virus you are refering to. ie what is your computer currently doing or how is it reacting

Aug 21, 2012 | HP S3120N Pavilion Slimline Desktop...

1 Answer

Virus messing up my laptop


Try online freescan from kaspersky,bit defender or nortan.

or try download Kaspersky Virus Removal Tool http://support.kaspersky.com/viruses/utility

please find out the virus name , so we can find specific name.

Apr 26, 2010 | RTO Avg Anti-Virus & Anti-Spyware 8 for...

1 Answer

When i want to install my astra 2500 driver cd it is not being installed due to trojan virus and it is not being copied on to my computer as there is virus kindly help me out and when i go to online to...


Download, install and run Malwarebytes from here (free).

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10896905.html

Then run an online scan here (free)

http://housecall.trendmicro.com/uk/

That should sort out your virus problem. If not post comment back.

Feb 15, 2010 | Office Equipment & Supplies

1 Answer

My comp. had a virus, after hooking back, printer wont work


You can download the drivers manually online via the printers website. Also, make sure you have downloaded all the service packs for whichever version of windows you are using.

Jul 26, 2009 | Canon MultiPASS F80 All-In-One InkJet...

1 Answer

Computer has a red lite on, and very slow, now wont let me send emails or chat online.


The red light indicates that the hard drive is working (writing or reading data).  It is normal for this to flicker when the computer is running.  However, if it is on constantly or close to it, it can indicate the activity of unwanted programs (spyware or virus).  
Spyware is the most likely reason you also cannot send emails or chat online.  I would recommend bringing your computer in to a tech somewhere that can perform a virus/spyware clean for you.

Nov 07, 2008 | Gateway Computers & Internet

1 Answer

Memory


Try this online virus scanner, its FREE:
http://housecall65.trendmicro.com/

May 22, 2008 | Dell Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

63 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18392 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...