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INdex.dat causing bail-out of HDD Back-up

I am trying to take a back-up of my HDD using a Freecom 120BG External Hard Disk Drive. Model number: FHD-2 Pro.
When the device finds a index.dat file it stops updating my files on my external hard drive. Is there any way I can get around this problem?

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Index.dat is not required, simply do not include it in your backup..windows will recreate the file automatically. It is created by the file indexing service for faster searches, etc.

Cheers,
Flyback

Posted on Apr 23, 2008

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Posted on Jan 02, 2017

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Says 4gb not 250gb.


It sounds like your OS (windows XP+, I presume, as it's NTFS) is reading the wrong partition information from the hard disk.

Use this (free) partition software to delete all partitions on the external drive (and make VERY sure that it's pointing at the external, and not your main hard disk!).
http://www.partition-tool.com/personal.htm
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ftp://ftp.symantec.com/public/english_us_canada/tools/pq/utilities/PTEDIT32.zip
...you'll again have to be careful you're working on the right hard disk.  To use this, you'll need to know the number of heads, cylinders etc.  This data might be on a label on the disk (inside the external drive case), or you might be able to get it from the disk's manufacturer; either on their website or by emailing their tech support.

If editing the partition table doesn't work, or if the numbers keep reverting/changing, then it's highly likely that the hard disk is stuffed.  Only thing to do then is replace the hard disk in the external case (make sure you swap for the same type: IDE for IDE and SATA for SATA); or explore your warranty options.

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Secured and compressed jpgs will not open


Hello patsyzara

(01) 1st, for now (as a precaution against data loss), please, don't add or delete anything to or from that external HDD (hard disk drive)

(02) Just to make sure, the photos and not just a catalog of the photos were originally stored onto the external HDD, yes?

(03) Do you still have access to the computer where you originally had the external HDD connected at the time you encrypted the files (photos)?

Even if the protected files were on the same external HDD that you are using now, the protection software is possibly associated w/ the computer on which the files were fist stored.

(04) Please, tell us exactly what mechanism (the name of the software, etc) you used to originally encrypt these files.

(05) Did you recall if you used software that came w/ the external HDD to encrypt your files?

(06) Please, tell us the the following:

(A) The operating system that was installed on the previous computer you're referring to. (Windows 2000, Windows XP, etc.)

(B) The model number of your Freecom external HDD. (look for a sticker or any markings on the case).

(C) The name of the encryption software if you can remember.

(06) If you still have access to the original computer, connect the external hard disk to that computer and tell us if you can see the files again.

(07) If you can, decrypt the files and then transfer the external HDD to the new computer.

If you need assistance w/ ANY of these steps or have any questions at all, comments, observations, etc., please, post back here w/ them. We will continue to work w/ you on this issue until it is resolved or we reach an impasse.


Thank you
BJ @:)

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