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Whenever I push the "scan" button the Canon MP120 printer nothing happens

Posted by Anonymous on

6 Suggested Answers

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: can't scan on my Canon MP600

What you need to do is go to the Canon driver downloads page and download the MP Navigator. I had the same problem becuse the disc that came with the printer doesn't work with Vista. You have to know which programs to download! You only need the MP Driver and the MP Navigator and all should work!

Posted on Jul 02, 2008

  • 79 Answers

SOURCE: My HP Officejet 5610 All-in-One won't copy or scan any document


Your printer might need some servicing ,u can try out the following steps in order to service the unit .

Clean the electrical contacts on the print cartridges and the print carriage Followthese steps to clean the electrical contacts on the print cartridgesand the print carriage. Do not replace the cartridges until prompted todo so.

  1. With the power turned on, open the product and remove both cartridges.
  2. Disconnect the power cord from the product.
  3. Lightly moisten a cotton swab or lint-free cloth (like a coffee filter) with distilled, filtered, or bottled water. CAUTION: Tap water might contain contaminants that can damage the print cartridge.
  4. Whileholding the cartridge by the sides, gently wipe the cartridge contacts.Wipe the contacts with a dry, cotton cloth to dry the contacts andfinish cleaning. Figure 1: Clean the cartridge contacts c00617184.gif 1 - Contacts 2 - Nozzles
    NOTE: Do not touch the cartridge nozzles while cleaning the cartridge.
  5. Lightly moisten another cotton swab or lint-free cloth (like a coffee filter) with distilled, filtered, or bottled water. CAUTION: Tap water might contain contaminants that can damage the print carriage.
  6. Inside the product, clean and dry the electrical contacts of the print carriage with the swab or cloth. Figure 2: Carriage contacts c00246272.gif
  7. Wait five minutes for the contacts to dry.
  8. Plug the power cord into the back of the product and turn it on.
  9. When Insert (right or left) Ink cartridgeappears in the control panel display, insert one of the cartridges.Check for any messages that appear in the display and then insert theremaining cartridge.
  10. Print a self-test page again and check the print speed.
  11. If the self-test page takes significantly longer than 30 seconds, replace the ink cartridges, and repeat the self-test.
If you have replaced the cartridges and the self-test page takes significantly longer than 30 seconds, service your product. If the self-test page prints at an acceptable speed, continue to the next step to begin testing printing software.


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unplug the power cord from the back of the unit without turning off theprinter.
press n hold # key and 6 key together n do not release the keys ,while holdingthem down plug in the power cord back into the unit.
wait for a few seconds as it would make certain noises and turn off , when theunit turns off release the keys .

after a few seconds turn on the printer , wait as it wud go into initialisationmode > might ask to press 1 for language (please follow instructions ) itwould give 2 or 3 allignment sheets.

In case it does not work the unit might need to be replaced . U can call HP Tech Support # 1800 474 6836 to get the replacement options as they provide a good deal .

Thanks n take care.

Posted on Nov 02, 2008

  • 2306 Answers

SOURCE: Canon MP830 not scanning

It won't scan unless you have a program like picasso running on your computer to accept the scan. On the Canon you choose where you want the scanned image to go and if you choose the computer you need a program running to store or adjust the scanned image.

Posted on Jun 25, 2009

  • 2306 Answers

SOURCE: my canon mp240 printer will not scan

It won't scan unless it's connected to a computer, and has the scan software running. Will it copy a document on the glass?

Posted on Aug 03, 2009

  • 5101 Answers

SOURCE: My Kodak ESP 3 Won't Scan

Did you install the full software driver for the all-in-one? The drivers are here:

Next try a new USB cable and plugging the unit into a different port. If you use a print server or USB hub, try connecting directly to the computer. Scanners need bi-directional communication with the computer and thus are likely to have issues even if the printer doesn't.

Can the scanning software on the computer initiate the scan? (That is in the full software package. Alternatively Vista came with Paint and File> Import from Camera or Scanner > New Scan.)

I hope this helps.

Cindy Wells

Posted on Apr 13, 2010

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2 Answers

If I push the Scan button, it says "please wait a while". Then it says "pc scan standby" and then nothing happens, the same thing happens again and again...

I just got done talking to Canon tech support about this issue. You have to have the MP Navigator software installed for that to work. Also, it could be that the Navigator software needs to be reinstalled because something is corrupted.

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dear sir good day to make this button functions you must install the printer setup cd and it'll make the computer undrstand the push of the buttons of your printer thank you

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My canon mp120 continually flashes an E and won't seem to print, scan or copy.

Try uninstalling the drivers. (You should be able to do this from Add/Remove in Control Panel.)
Disconnect the printer.
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Try using the cannon software controls to use the scanner if the button does not work.

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Canon PIXMA MP780 All-in-One Printer, etc.

Is this scanner installed onto a Vista computer?

In some cases the scan button may not operate without a memory resident program installed.

It will work by selecting my computer and selecting the scanner on the window. By double clicking on it, it will scan whatever is on the glass.

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