Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer

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Black streaks are appearing on printed page when scanning

The streaks do not appear when printing or copying, just scanning. They are always in the same place.

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Do the lines only show up if you use the document feeder? If so, there is something on the strip of glass where the page is scanned. Open the top to reveal the large glass area. Then open the part where the paper feeds in when using the document feeder. It will flip open from right to left. There are two pieces to this, so make sure you grasp it as low as possible. You should see a small strip of glass. Clean all the glass with a SOFT cloth. Don't spray any cleaner onto the glass, rather, spray it onto the cloth if you need any.

Good luck!

Posted on Jun 18, 2008

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