Question about Stokke Xplory Standard Stroller

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The height adjuster of my sotkke xplory is not working. Any suggestions?

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1 Answer

How can you raise the handlebar height?


Robert, Below I have posted links showing how to adjust handle bar height for most, some bikes bars are not adjustable and are welded. If the links do not help I suggest you do a google search. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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Hi David
We would recommend you contact Stokke for assistance
Welcome to Stokke

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What age does the stokke xplory go up to


Hi,

The Xplory is suitable up to 15kg, which is around three and half years old.

Hope that helps.

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1 Answer

Where can I get a replacement Stokke Xplory footrest clip


Hi you could try Karlisles Pram Fix in Sydney. They do most Stokke parts. You can order parts for interstate via email and phone. There details are at:

www.karlisles.com.au
info@karlisles.com.au

They also might be able to refer you to a local supplier in QLD.

Hope that helps.

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Hi,

If you visit www.stokke.com you will be able to download the user manual.

Hope this helps.

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1 Answer

The right front wheel of the xplory is stiff


Was your Xplory purchased new?

If so Stokke give a 3 year warranty on the Xplory. Get in touch with the shop you purchased it from of Stokke Direct.

If you didnt buy brand new, then apart from a little WD40 i dont really know the solution.. anyone else help?

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Stokke has been contacted about this problem a few times and they offer a replacement piece that you insert yourself so that the system does not descend and it will be secured tighter. Just call them or email them...they are very good about helping you out with these problems even if your stroller is second-hand or no longer under warranty. Their Customer Service is amazing!

I own a Stokke Xplory Stroller too...and although I have not had this problem...I know about it.

From Fellow Mom.

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1 Answer

Height adjustment


You'll have to turn the upright to its side to show the sole plate where the rolling brush is. Check where the front wheels are located and ensure there is no blockage obstructing the rotary dial. Sometimes the spring mechanisms can work themselves loose. 
Inevitably you'll have to remove the sole plate and/or the rotary dial which may be screwed down. If it has cracked then you may have to seek a replacement. 
Dont forget to rate this suggestion. 

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Please contact your nearest Stokke agent or the place you purchased the stroller.They will supply the necessary part for the sliding problem.It's very easy and would not take too long.

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