I just bought a Bose life style 48... and i have a big selection on DVD's but 90% of the DVD's will not play yet they are all supported by the Bose system according to the book.. keep getting " unsupported formatt? dam frustrating.. i am ready to pack it up in the box and send it back asking for my money back.
I had the same problem and I called the Bose tech Support. They helped me with this problem, What you need to do is unplug your system and let it sit for a couple of minutes and then plu it back up and it should reset the system.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Is it a copied DVD or DVD-R / RW? If if says resolution not supported then it means that the DVD has a video format that cannot be played on the Bose even though the sound track is fine. The DVD may work fine on a PC as these can usually play more file types, but it could be a number of things causing it not to work and unfortunatetly there is nothing you can do.
Go to the "Bose" menu screen viewing on your TV (make sure no dvd is in the player) Go to your Video controls and check your output, chances are, if your using the component output your player is set to "S-Video". Should fix the problem. Hope this helps. If it's still not viewing correctly, post a comment and I will help you some more
Sounds like hard drive is failing, 802 and 801 is hard drive problem.
i have same problem. only fixable by bose repair man... tryed to change hard drive myself, changed over, looks same as playing but no sound.
hope this helps:)
common problem with bose other than that i have had not other probs.
i will tell you to contact Bose I had a small problem with my bose system had to send it back they fixed it for free and extended my warrenty from day one. yop bought bose for a reason and they are a great company used there service they have always been great. I whis i knew how to help you with that I havent had any experiance with there 48 system and digital recorded data systems. but would bet that it is a problem that is more than simple. when a bose breakes it is normally major thay make really good stuff, pricey but good