Question about Acer Extensa 4620 Notebook

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Webcam will not work on skype. Used to work but could not turn on today.

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Based on the information you have provided, it seems that the issue might be due to the Camera settings in Skype.
Open and login to Skype.
Then, click on the options tab.
Then, select the "Video settings" option.
In the Video Settings option, check if the Camera is selected as the Video Source.
If the Camera is not available there, then the issue will be due to the Camera Driver.
However, you may re-install the Camera Driver from the manufacturer Support website.
Visit the Manufacturer website and enter the Model # of the Computer.
Then, select the "Driver Downloads" option.

Then, select the Camera Driver and download.
Once the download is complete, install it and then check the Video settings in Skype.
Now, the Camera should be available in Skype.

Hope this helps.

Posted on Jul 10, 2010

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Cannot get skype camera to come on on an existing account


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1. Check that your webcam is switched on and plugged into your computer

2. A webcam can only be used by one application at a time, so make sure you don't have any other applications open that are accessing the webcam, e.g. other instant messaging applications or even some websites.

3. Problems with video are often caused by driver issues. A driver is the program you install with the webcam which makes the webcam work with your computer (some webcams use preinstalled drivers so you may not have had to install one). Make sure you have the latest driver installed. You can download and install the most recent drivers from the webcam manufacturer's website.

To test your webcam go to the Skype menu > Preferences > Video and tick the box Enable Skype Video. When Skype is able to use your webcam, you will see a video preview of yourself.

http://www.skype.com/intl/en-us/support/user-guides/skype-for-mac/call-quality/poor-quality-video/webcam-not-working/


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  1. Sign in to Skype.
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Here's more info on webcam problems.

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Check your webcam here by clicking allow in top window and see if webcam broadcasts in left hand panel
http://www.testmycam.com/
If working - proceed to Skype set up
If its not working -
Uninstall webcam software
Disconnect webcam
Restart computer
Download software from here
http://support.creative.com/Products/Products.aspx?catid=218
Test again as above
When working proceed

Start Skype.
On the Tools menu, click Options.
In the navigation pane of the Skype Options window, click Audio Settings.
Select your webcam as the default microphone. (If it has a built-in mic)
In the navigation pane of the Skype Options window, click Video Settings.
Select your webcam as the default.
Click Save.
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the Skype Web site:
http://support.skype.com (http://support.skype.com)

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Try using "SplitCam", can solve problems with a lot of webcams. It basically acts as an interface between your webcam and applications using it.

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