Question about Xante Accel-a-Writer 3N Laser Printer

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I have accelwriter 3g printer and it has manual tray problem. Its not lifting paper from manual tray

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  • Xante Master
  • 4,737 Answers

Please check the tyres [or U.S. tires or we also call them, pickup roller] which look like rollers and are fitted inside the paper tray. If they look shiny, clean them {if you can't see it, use a flashlight}

Pickup Roller
I have accelwriter 3g printer - 4aefb47.jpg

7a15641.jpg

You need to check the Texture, if it's totally worn out and cleaning will not help, you'll need to replace it. But first try to clean it using a small ball of cotton dipped in alcohol or acetone and if you can see the improvement, go ahead, clean it properly and don't try to turn it manually, you may damage it.

If there is no other mechanism problem or technical problem, this will definitely fix your problem.

If you need further help, do let me know, Good luck.

Thanks for using FixYa.

Posted on Jul 10, 2010

  • 2 more comments 
  • krantiindia Jul 10, 2010

    When a print command is given the Printer gives a TICK sound and stops showing Front paper Jam.
    Actually it is not lifting the Manual tray. sometimes if we press the bottom of the tray it lifts up.
    sometimes the front loader rotates continiously.


  • Lebanon Raingam
    Lebanon Raingam Jul 10, 2010

    Well, thanks for the info. That's exactly the pickup roller problem. Do as I've mentioned and let me know when you are done.




    Good luck.

  • krantiindia Jul 10, 2010

    I tried it. But its not working. Tick sound comes from the left unit. there seems to be some issue there. pls suggest.

  • Lebanon Raingam
    Lebanon Raingam Jul 10, 2010

    Ok, firstly remove the Fuser Unit, take an A4 size thicker paper (slightly thicker than normal plain paper - photo paper will do the trick), push it inside the Tray until you hear the "click" sound. Release it and take another plain paper, give a print command while you look inside the Tray and when you see that the printer is starting pulling, push the paper inside and check whether it can pick up the paper or not. If this isn't helpful, you need to open the printer apart and check for paper jam (possibly pieces of broken paper/s is/are stuck on the passage or even a piece of hair or a piece of thread can create this problem). It's also possible that mechanism inside the paper tray is broken, so check the unit very carefully and clean it with blower and brush.




    Do let me know when you are done.




    Good luck.

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This service indicator is referring to the main lift motor that is located on the rear of the machine, which comes in contact with the back of the tray and then engages to lift the paper up to the tray. I would suggest removing the paper tray and inspect the back of it, ensure that no parts appear broken and attempt to manually crank the arm that causes the paper to lift. If all is functioning on the tray side, then look towards the back of the machine through the front, make sure there is no lodged paper or debris. If no physical obstructions are present, and nothing appears to be broken and the paper tray aligns up properly, then you most likely have a failing lift motor.

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Hp laserjet 8150. i have a problem, tray 3 empty, always but have paper in tray 3


CAUSE: This error message indicates the paper present sensor flag in one of the trays does not detect paper in the tray. This could be caused by one of the following:
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  • The tray paper guides being set too close and restricting the paper from being pulled
  • The tray is not lifting
SOLUTION: Follow the steps below to determine the cause of a false TRAY X EMPTY message. Tray 2 empty
  1. Verify there is paper in the tray.
  2. Open the duplex unit access door just above Tray 2 on the front of the printer.
  3. Check the black-paper present flag by looking in through the duplex access door.
  4. Open and close Tray 2 and observe the tray lifting looking through the duplex unit access door.
The tray lifts but the error is still present
  1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
  2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
  3. Try another known good tray, if available.
The tray does not lift and the error is still present
  1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
  2. Try another known good tray if available.
Tray 3 empty
  1. Verify there is paper in the tray.
  2. Remove Tray 2.
  3. Open and close Tray 3 and verify it lifts by observing through the Tray 2 cavity.
The tray lifts but the error is still present
  1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
  2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
  3. Try another known good tray if available.
The tray does not lift and the error is still present
  1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
  2. Try another known good tray if available.
Tray 4 empty
  1. Verify there is paper in the tray
  2. Open Tray 4 and check for an extra **** of paper stored on the left side of the tray. This can cause the tray to stall while lifting and result in a tray empty message.
  3. Defeat the interlock in the vertical transfer unit (VTU). Open and close Tray 4 and watch the tray lift through the VTU door on the lower-right side of the printer.
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The tray lifts but the error is still present
  1. Check the tray guides to ensure the guides are seated corrected and are in the correct slots for the paper size in the tray.
  2. Inspect the paper present sensor for damage.
  3. Check for any broken plastic pieces in the tray that may be a broken sensor flag.
The tray does not lift and the error is still present Defeat the VTU interlock on the right side of Tray 4. Open and close Tray 4 and observe the tray lifting.

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This error message indicates a lifter malfunction has occurred. When the 2000-sheet input tray (Tray 4) is closed, the paper deck lifts the paper stack until it is just below the feed rollers. Photosensor flag PS34, the paper surface photosensor, determines when the paper stack is lifted into the feed position. When PS34 does not detect paper in the expected time, the printer reports a 66 error. SOLUTION: Follow the steps below to troubleshoot and resolve the issue.
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  2. Open the drawer and check for extra paper or items stored on the left side of the tray. This will prevent the tray from lifting due to excess weight or blocking the lift of the tray.
  3. Remove all the paper from the tray. Remove the tray guides and reseat them. Verify the guides are not bent or broken.
  4. Lift the paper deck manually to verify there are no obstructions in the path.
  5. Pull the tray out as far as possible and observe the white bushing on the back right side of the tray. If the white bushing is broken, the tray will not lift properly.

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Paper feed


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