Question about SanDisk Sansa m240 MP3 Player

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How can i back up my m240Sansa firmware

I need to find how to backup my firmware for my m240 Sansa Player.Any ideea.European version

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  • Silviu1983 Apr 19, 2008

    I need to find how to backup my firmware for my m240 Sansa Player.Any ideea.European version

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Check for a file that will end in the extention .bin. u may have to enable view hidden files and folders in the folder options in the tools drop down menu. copy that. then, if you need it back, just paste it back into the mp3 player

Posted on Apr 24, 2008

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Certain songs on my Sansa m240, will not play


Hi,
If the songs you have are DRM protected then you may need to check with the source from where you've downloaded the track. 
Sometimes, if the Music data base on the device is corrupt, even then you may run into such problems.
follow the instructions below to get the sansa firmware updater to make sure that the firmware for your payer is updated automatically:
METHOD 1 - Download and manually update the Sansa m200 

NOTE: The manual update does NOT support firmware version 4.X.XXX. Refer to METHOD 2 if the firmware on your Sansa m200 is either 4.X.XXX.
 

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

STEP 1 - Download the Sansa m200 Firmware Updater .exe file and save it to your desktop. 

STEP 2 - Install the Updater 
1. Double-click the downloaded .exe file (sdmx3-iv001.exe). 
2. Click Next
id1107_22_next.gif 

3. Click Yes to agree on the license agreement. 
id1107_23_eula.gif 
  
4. Click Next to start installing the program. 
id1107_24_install-begin.gif  

STEP 3 - Connect your player to the PC 
1. Turn off your Sansa m200. 
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect the player to the PC. 

STEP 4 - Update the firmware 
1. Click Firmware Upgrade
id1107_41_upgrade.gif  

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

2. Click OK to continue the firmware update. 
id1107_42_ok2proceed.gif 

3. Click OK to finish update. 
id1107_43_disconnect.gif 

4. Disconnect your Sansa m200 from the PC after the firmware has been successfully downloaded. 
5. Slide the HOLD switch to the unlock position (orange color not showing). 
6. Turn on your Sansa m200 player to check. 



METHOD 2 - Using the Sansa Firmware Updater. 
1. If it's not installed yet, download and install the Sansa Firmware Updater
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect your Sansa m200 to the PC. 
4a. Assuming there's a new firmware available, the following message will appear on your lower right taskbar. Click on the balloon message. 
id1107_m24.gif 

NOTE: If there's no new firmware available, you won't see a balloon message.
 

4b. OPTIONAL: You can also manually run the Sansa Updater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater
5. Select the Firmware check box. 
id1107_m25_select-fw.gif 
  
6. Click Download Now. Firmware download starts. 
id1107_m26_dl-now.gif 
  
WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

7. Click Yes to continue the update. 
8. Click Finish after the firmware has been downloaded. 
id1107_m28_finish.gif 

9. Disconnect your Sansa player from the PC. 
10. An "Upgrading firmware. Please wait..." message will appear on the Sansa m200's display screen. 

Jan 10, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

I NEED DESPERATE HELP


If Windows Media Player is not recognizing the player, try the volume +/Recovery method and then reformat the player inside Windows Media Player.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

May 24, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Synching songs to Sansa m240


YOU MIGHT NOT HAVE SYNCED RIGHT....YOU MIGHT NEED TO DRAG AND DROP YOUR FILES OR CONSIDER GETTING A SANDISK E200 OR A CX00 VERSION MP3 THEY ARE MUCH EASIER TO WORK WITH

Feb 20, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa m240 can't work


try formating the player when connected to the pc. and then get the firmware re flashed.. hoping u have not tampered on it's board.... and contact the sansa care from its website.. all the best..

Jan 24, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

My player is not opening...


Call technical support because they will need to send you firmware to format the player

Jan 23, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Nothing except for "sansa" on the sreen.


there is some problem in sansa's firmware so load firmware from the CD which provided with sansa m240 it will work ...

Jan 15, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa m240: 0 MB after wrong firmware update


If your Sansa does not recognize MSC (Mass Storage Class) mode, then your PC will not be able to communicate properly to it. Sandisk can fix it but you will have to email support@sandisk.com, to ask them how to proceed from here. Give them the following information: 1) Sansa device model 2) Firmware version on your device 3) What computer OS you have 4) Problem you're experiencing (what you've done) ZT3000 Beta tester of "0"s and "1's"

Aug 14, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

Sandisk sansa problem


This error message may largely be due to the corrupted Music Database file that the Sansa M240 creates to maintain an information pool on the music files downloaded to it. Normally, if you are unable to completely format the player in Windows Explorer, there are still 2 other (and actually, more recommended) options that you have: (1) Switching the M240 to MSC mode and formatting in "Disk Management". You can get to this window by right-clicking the "My Computer" icon and selecting "Manage". Make sure that you use the FAT file system to optimize the 1GB memory (2) Switching the M240 to MTP mode and formatting the player in Windows Media Player 10 or version 11. The mode of the M240 can be changed by accessing the menu and going to "Settings", then choosing "USB" In general, formatting the player in "Disk Management" is more effective than formatting it in Windows Explorer. Also, it would be a good idea to upgrade the player's firmware to the latest version via the SanDisk website: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 I hope this helps. The M240 is a great player.

Apr 20, 2007 | SanDisk Sansa m240 MP3 Player

6 Answers

Player hangs at initialization screen


I'm returning my 3rd one today for the same problem....will not get another one of these!!

Jan 05, 2007 | SanDisk Sansa m240 MP3 Player

4 Answers

Freezing


Thank you for contacting SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product through your recent inquiry into our product line. We do apologize for any kind inconvenience this issue is causing you. For verification, does your computer have Windows XP as its operating system? This issue may be due to some sort of corruption on the Sansa m240 itself. We should try formatting the Sansa m240 as a possible solution. Caution: Formatting will erase all information on the Sansa mp3 player. Please be sure to have a back up of all the information before proceeding. If your Sansa m240 is currently frozen, please remove the battery (to unfreeze it), then put it back in, and connect it to your Windows XP computer. Since you cannot access your Sansa m240 to convert to MSC mode, please have the ?HOLD? button ?ON? so that you can have your Sansa m240 in MSC mode before plugging to your computer. To format the Sansa m240 on your PC, let us connect the Sansa m240 to your computer on an USB port preferably located near the power hub or to an external self powered USB hub, go to ?My Computer?, single right click on the ?Removable Disk? associated with your Sansa m240, and select ?Format?. Let us please make sure that, under FILE SYSTEM, we change FAT to FAT32, and then single left click ?Start?. This will erase all data off the Sansa m240 and correct errors on it, which should make the Sansa m240 usable again. We also recommend formatting the Sansa m240 another way. Please be advised again that formatting will erase all data. Please right click on my computer and select ?Manage?. When ?Computer Management? comes up, please click on ?Disk Management? on the left hand side. After clicking on ?Disk Management? you should now have a list of drives in the right side panel. On the right, look for the Sansa m240, it may show up as Disk 1, 2, 3? Removable Disk. Right click on the larger "Volume" rectangular icon to the right of the Removable disk and select ?Format? choosing FAT32. If you do not have the format option, please select "New Partition" and just keep clicking next through the Wizard that appears. After formatting the Sansa m240, please do try your Sansa m240. If applicable, please go the link below to download the firmware update for your Sansa m240. The link is: http://www.sandisk.com/Retail/Default.aspx?CatID=1326 or http://www.sandisk.com/Retail/Default.aspx?CatID=1376 If formatting and firmware update in your computer is not possible, please do try the process again on another Windows XP computer. NOTE: Please be aware that formatting is a normal and necessary method of drive maintenance and repair, and simply NOT formatting periodically can cause a drive to slip into failure due to the backup, and clutter of residual data.

Dec 27, 2006 | SanDisk Sansa m240 MP3 Player

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